Innovation Director with 19 years鈥� experience in product development, multi-platform customer experience strategy, design and implementation across multiple sectors and territories. Jon has set up and managed world-class global programmes of work, delivering strategic solutions across both public and private sectors. Specialising in technology innovation, product development, customer experience strategy, experience architecture, and interface design. Jon manages Senior Stakeholder engagement, large multi-disciplined teams both on and off shore, to deliver innovative solutions across multiple channels ranging from; open API platforms, Search, Customer Relationship Management, Mobile, IoT,...
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