Results oriented professional with Computer Science and Strategic Planning formation, solid experience on sales and marketing, focused primarily on new channels & product development, and customer experience strategies for increasing customer loyalty and retention.
My main achievements are:
• Increased operational efficiency and implemented financial controls in PEMEX, drastically reducing the time for financial information generation in more than 50%
• Detected 4 million USD annual income leaks with revenue assurance analysis in Telefonica Ecuador
• Redefined the payment and incentive scheme for dealers in Telefonica Mexico, assuring on-time payments and reducing errors to less than 1%...