A computer and software engineer with a long experience in the speech recognition (ASR), IVR and process modeling industries, currently involved in education, education management and further in information society/egovernment/public governance under heterogeneous IT environments and technologies.
Specialties:
ASR platforms,VXML/CCXML application development,MultiChannel applications
Web development,Administration & Tuning,
Business Process Management and Communication Enabled Business Processes, BPMN/BPMS
VoIP (SIP, Asterisk) and TDM (Dialogic) Telephony,
Personal blog at: http://pgaval.wordpress.com
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