Phaedra Chrousos currently serves as the Chief Customer Officer at the U.S. General Services Administration, where she is responsible for identifying, incubating, and ensuring success for new offerings that are needed by GSA customers as well as ensuring that the agency's customers are well served. In this role, Phaedra is helping provide a comprehensive view of customer strategy for the agency.
Prior to joining the U.S. Government, Phaedra co-founded and led Daily Secret as its COO. In this role, Phaedra helped build a fast growing digital media brand for premium audiences around the world. Employing a hub-and-spoke operating model, Phaedra led the launch of 37 Daily Secret editions in...
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