I have spent the past 20 years helping commercial and sports organisations to unleash growth by improving customer experiences. I鈥檝e worked with sports, banking, telecoms and energy companies in the UK, Australia and New Zealand. The common thread throughout my career, has been my driving passions for sport and great customer experiences.
Regardless of their size, industry or continent, most organisations face a remarkably similar challenge. To consistently delivering great experiences that customers rave about, they need:
- A real-time understanding of customers鈥� needs, expectations and experiences
- A culture and processes that support a consistent 鈥榦utside-in鈥� approach to designing p...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
