Manager experienced in creating a CRM culture in banking and insurance, developing and managing CRM campaigns, sales and training programs.
Exceeds goals, optimizes sales and customer service processes, both organizationally and operationally.
Develops and implements systems supporting business procedures, including reporting systems and incentive schemes.
Successful leader of sales and project teams.
Thinks analytically, conceptually and strategically, shows initiative and seeks outside-the-box solutions.
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