The immediate future:
"Banking is necessary, but banks are not"
Channels - FinTechs - Apps-social media, are the buzz words.
Consumers - Millennials - instant gratification - No loyalty, these are the buzz words.
Regulations - Consumer protection - Ring fencing 鈥� Capital, are the buzz words.
The new consumer is addicted to connectivity, convenience and freedom. They want not just
Value Added Services, but such services Anytime Anywhere Anyhow!
Exploring the Fintech journey!
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