• Reduce Churn rate for Business customers and ensure Global & Regional KPIs are met.
• Implementation of SAP Commercial CRM- I-Sell.
• Mapping and implementation of MNC & CSI customers.
• White Spot Analysis & strategy implementation for new business development accordingly.
• Implementation of Global & Regional Commercial strategies at country level and adapt in accordance with the local business environment.
• Drive various Global Marketing & Sales campaigns at country level.
• Skill Gap analysis of Commercial Team and coaching, guidance through regular feedback sessions.
• Tradelane development based on Strategic trading partner countries.