Dynamic and highly productive business professional with over 10 years of leadership experience in the areas of Customer Support, Customer Relationship Management, and Operations. With strong leadership and analytical skills, I take an energetic approach at successfully leading teams toward optimizing process and procedures; reduce operational costs while improving performance, and increase customer satisfaction.
Specialties: Telecommunication, ISP, Customer Support, Project Management, Site Engineering, Network Maintenance, Data Center Planning and maintenance, Network Service Provissioning,
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