I鈥檓 a full service user experience designer and researcher. I have been online since 1983 and an internet professional since 1995, working with national and international brands to deliver innovative internet-based solutions that drive measurable business benefit. Clients have included Sony Computer Entertainment Europe, Reebok, Cisco, Reuters, GCHQ, Goldman Sachs, Lloyds Bank and Jaguar Land Rover.
In addition to 15 years consulting experience, I hold both a PhD from Brunel University and an MSc in Human Computer Interaction with Ergonomics from University College London, as well as a BSc (Hons) Psychology. The combination of commercial experience with academic research, in both comp...
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