Personal Information
Organization / Workplace
United Arab Emirates United Arab Emirates
Occupation
Contact Center Operation Supervisor & Sr. Customer Relations Executive CRM – Operations
Industry
Retail
About
Highly motivated, result oriented professional with demonstrated ability in Customer Relations, Public Relations and Customer Service with excellent interpersonal and communication skills. Possess strong Client service skills, ability to interact with cross-functional departments, with high degree of professionalism, discretion and problem resolution capabilities. Ability to Diplomatically resolve customer complaints and diffuse tension, to ensure customer retention. Effective at collaborating with others to achieve established goals.
2007-2008 Manager Assistant and Public Relation Officer - Operations, Nibarot General Trading.
2008-2010 Customer service – Operation,...
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