Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Lead Service Designer
Industry
Education
Website
About
Rachel is a UX Lead at Pearson Education who is passionate about shaping the future of education by designing global learning products and services. She lives by Pearson’s motto of ‘always learning’, advocates a design-thinking mindset, and mentors kids to become design-thinkers at Design Club. She is also a mentor at UXPA and Career Foundry, has studied Food Innovation and Social Innovation, and always aspires to drive positive impact.
Previously, she worked in Shanghai at Education First on a digital transformation project defining the service blueprint for the English learning experiences for kids. She enjoys the complexity in designing for different cultures.
Contact Details
Tags
design thinking
service design
design
ux
design process
ideation
cultural nuances
design-thinking
human-centred design
innovation
user experience
uxconference
workshop
food experiences
ux design
user insights
sketching
ideas
food service
doodling
creative process
brainstorming
monsters university
monsters inc
animation
storytelling
pixar
lean ux
csm
central st martins
pearson education
learning experiences
#userresearch
#designingforkids
#co-design
#ux
#uxforkids
user-centred design
cultural differences
experience mapping
experience strategy
design strategy
uxstrat
continuous learning
lifelong learning
culture shock
reframing
empathy
personal development
hcid
hcid2017
asia
chinese market
edtech
education
mexdesign16
See more
Users following Rachel Liu