• An incisive professional with more than 17+ years' qualitative experience, 12+ years in Learning & Development
• Rich exposure in analysing training needs; post training evaluation for enhancing skills of employees.
• A proven track record of significant improvements in learning processes, productivity, quality and customer satisfaction while reducing costs, lowering turnover and maintaining positive work environment
• A keen planner, strategist and implementer with track record of developing operational policies/ norms, systems and controls, motivational schemes and Standard Operating Procedures