As a Customer Success Consultant I partner with organisations to drive transformation in the human capital space, driving customer success with extensive experience guiding thousands of global customers including some of the most innovative and forward thinking organizations on the planet. With a focus on change management, project management as well as deep functional social talent capabilities, my core mandate is to ensure our customers are successful with the investment they have made and that there is a clear ROI case, capturing their feedback on our products and services (VOC) voice of customer to ensure continuous product improvement.
I am also responsible for the success, retentio...
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