Ramez is a highly motivated professional with 15 years in information technology and of exceptional track record in handling high-end projects as well as leading teams to operate and support infrastructures and systems solutions. He has experience in IT management & strategic planning with high project management skills in different IT business fields.
Specialties:
- IT Strategic planning
- IT Service Management, ITIL (Service Desk, and Problem, Change, Availability, Capacity, Configuration, and SLA Management)
- Project Management (PMP and Prince2)
- Building and Manage Data Center/Infrastructure
- Portals, E-Services and Web Application
- Leading, and Negotiating Skills
- Experience...