 Ensuring periodic process / system audits on various elements of QMS.
 Develop new procedures and process improvements for service business ( Quality Assurance).
 Providing guidance & support to teams towards closure of audit NCs [Internal & External] and customer approvals.
 Operational fleet analysis and do gap analysis inorder to meet customer requirments
 Identifying business critical processes and procedures, as needed, and help define & map.
 Liaison with both third party auditors and customers on periodic audits, assessments, approvals etc.
 Supporting RCAs on business critical issues and providing help for determining robust CAPAs.
 Continual improveme