Project Manager @ IBM . (CSM Certified) with over 15 years of experience in IT/ITES project and Program Management
Industry
Human Resources / Recruitment
About
Email: rkumar1111@gmail.com
Dedicated Project/Operations manager with 12+ years of experience in Operations, Project Management and Transitions. Consistently achieve higher customer satisfaction ratings, end to end process linkages and turnaround of underperforming operations
Areas of Expertise :
Operations Management
Project Management
Program Management
Transitions
Compliance Management
Escalation Handling & Resolution
Customer Satisfaction Enhancement
Process Re-engineering
Process Improvements
IT Compliance
Order Fulfillment(Cisco)
QTC
Pre-sales
Outbound Sales
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