Operations Management:
Analyzing the Revenue generated by the Projects, Resource Management in terms of Manpower as against the revenue generated (FTE utilization), Manpower planning for the projects, Resource allocation, Budgeting, Forecasting, invoice generation for the client, Reporting and client communication. Business Process Reengineering & Operational efficiency.
Quality :
Process audits of 35 projects and all the support departments in the organization.
Operations Manual audits of 35 projects
Process Manual audits of all the support departments in the Organization
Training :
HIPAA Training
Conducted HIPAA training for 700 plus Staff across multiple locations.
Soft ski...