18+ years of experience in global IT arena has given me a seasoned insight into a multitude of disciplines and IT software project program management with database an application practices which includes Oracle e-Biz, SOA, Siebel, OAM and OTM/FTI. I have specialized in delivery to Global clients for concurrent multiple end to end Infrastructure Management Services through ITIL process framework in a Global delivery Model.
Experience and exposure in managing activities which include planning, design, scope management, estimation, operations, execution, resource administration, SLA compliance, proactive-reactive delivery review with framework implementation, value-adds/productivity gains....