Transformation Lead & Program Director 鈥� leading successful service and operational transformations
Industry
Technology / Software / Internet
About
Highly experienced and accomplished services and programmes leader who has led global customer engagements; delivered successful global technology programmes & services; and built professional services functions across Mobile Networks, IT and Business Process Outsourcing services. Has managed the full lifecycle of global sourcing engagements very successfully. Has owned P&Ls up-to $50m per year with a consistent track-record of exceeding CSAT, achieving financial targets and meeting operational metrics. Strong experience of ensuring technology services strategy alignment with business processes and leading transformation engagements to operationalize these..
Key strengths:
鈥� Leading glo...
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