My responsibilities:
鈥� Transition new work to India and develop, define and implement processes and procedures to efficiently manage new roles to support the the Retail business
鈥� Responsibility for Fraud Management for the Tesco Direct website
鈥� Managing Tesco suppliers and charging them for customer complaints and faulty products to the tune of GBP 14 Million per year (approx)
鈥� Managing 5 retail support teams with the help of my Leads & Asst. Managers
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