I consider myself to be a career project and program manager. I have over 15 years of business change and programme management experience gained over a wide range of industries and business environments including 10+ years experience in the Utility (Gas, Electricity & Telco) and 5+ years in Insurance & Banking sectors, particularly working with Customer Management systems. I believe that my unique blend of practical experience, academic qualifications, technical expertise and team coach approach has been proven through exemplary stakeholder returns on their projects. I am well versed in traditional waterfall / SDLC / PRINCE2 as well as current AGILE project methodologies, choosing tool...