Dynamic and innovative automotive professional with extensive experience in OEM and retail dealer process improvement, change management, and action planning areas, with subject matter expertise in marketing, sales, after sales, digital, and business management focused on driving the customer satisfaction, experience, and retention areas. Excellent communications, presentation, team building and management skills.
Skilled at connecting and collaborating with internal and external clients at all staff levels, including C-level executives. Innate ability to identify needs, create viable solutions, and execute plans. Passionate and committed to achieving bottom-line results, and en...
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