An effective team leader and manager specializing in performance improvement, support and sustainment measures for medium to enterprise level organizations. ITIL RCV certified with senior level experience in Release/Change management, SharePoint development and operations, Enterprise Content Management, and Business Intelligence.
Specialties:
Fully bilingual French and English
ITIL Foundations V3
ITIL Release, Control and Validation
Change and Release Management
RFS/RFC Management
SharePoint 2007, 2010, and 2013 design and functional development
SharePoint Designer 2013
SharePoint customization with Infopath
Online graphic and Web design standards
Business operations and metric stan...
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