Personal Information
Organization / Workplace
Mumbai Area, India India
Occupation
Senior Advisory Solution Consultant
Industry
Technology / Software / Internet
About
The pace of technology innovation and adoption has been mind boggling. These technologies include Artificial Intelligence and Machine learning, Software defined datacenters, Public Cloud (IaaS, PaaS and SaaS), Containerization, Microservices, IOT etc. IT teams should act as a Service Broker to be agile and stay relevant.
The IT Operations Management solutions have been lagging behind to keep pace in a holistic manner and hence organizations are taking a silo-ed and best of breed approach. However, it is necessary that the tools evolve to provide a federated and integrated approach having a single system of engagement.
There have been multiple best practice approaches like ITIL, IT4IT, Dev...
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