ï‚® Working as Line Manager in UBS and managing a team of 25 members which involves various Functions: Development, QA, UAT Service Desk, Application Management (L1/L2), IT operations
ï‚® Managing/responsible 30+ applications and various line of business for Trade Capture and Risk calculation
ï‚® Ability to handle multiple platform based products/projects
ï‚® Extensive knowledge in Service Strategy, Service Portfolio Management, Business Requirements management, Devising strategies, Service Design, Service Level Management, IT Service Continuity Management, Service Transition, Change Management, Release and Deployment Management, Service Operations, Event Management, Incident Management, Proble...