Rehana is a certified ITIL Service Management Consultant, ISO lead auditor/implementer with other industry certification & having hands-on experience of around 8 years in the area of IT Service Management, IT Infrastructure Management, IT Services & Delivery, ISO 20000/ITIL Implementation, Project management and ITSM tools.
Strengths in Project management, Transitioning new business, implementing new processes and products and has worked across various industries including IT, ITES, Telecom, Insurance.
Planed and coordinated various activities from small to mid size IT infrastructure projects.
Implemented assessments and recommendations for project deliverables.
Participated in meeting ...
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