Car Wars presentation
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This presentation was given by a programmer at Century Interactive to a dealer group on October 19, 2012. It discusses feedback loops and how they can be used to improve performance, giving examples of top performers at making outbound calls and the steps in a feedback loop: evidence, relevance, response, and habit. It also defines persona as a person's perceived self-image.
Car Wars presentation
- 1. This is a presentation I gave to a dealer group on October 19, 2012 Thats me Im a programmer at Century Interactive
- 6. Josh Reynolds: 17 outbound calls
- 7. 1. Phil Smith 24 outbound calls 2. Garrett Little 22 outbound calls 3. Josh Reynolds 17 outbound calls 4. Tyler Thomas 15 outbound calls 5. Will Osborne 10 outbound calls
- 17. feedback loop
- 20. feedback loop 1. Evidence 2. Relevance 3. Response 4. Habit
- 31. feedback loop 1. Evidence 2. Relevance 3. Response 4. Habit
- 37. feedback loop 1. Evidence 2. Relevance 3. Response 4. Habit
- 38. persona: a persons perceived self-image
- 39. persona: a persons perceived self-image
- 40. persona: a persons perceived self-image
- 44. Reid Wakefield