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Organization / Workplace
Rochester, New York Area, Northeast United States
Occupation
Marketing, content, social media, and PR pro
Industry
Advertising / Marketing / PR
Website
About
Strategically driven, concept and hands-on thinker and executor. Expert in developing and managing marketing programs that drive new business, including content strategy and content marketing, direct marketing and digital/online marketing, demand generation programs, social media strategy, marketing communications, public relations, and promotion campaigns. Highly experienced both client-side and agency-side. Industry expertise: software, retail, education, non-profit, financial services, engineering/industrial, B2B, trade shows and conferences.
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Presentations(9)Ìý

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Winning the customer experience revolution
Winning the customer experience revolutionWinning the customer experience revolution
Winning the customer experience revolution
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CRM Evolution Conference: How to Create a Customer Experience Map
CRM Evolution Conference: How to Create a Customer Experience MapCRM Evolution Conference: How to Create a Customer Experience Map
CRM Evolution Conference: How to Create a Customer Experience Map
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Responsive vs. adaptive vs. device-specific: which one is best?
Responsive vs. adaptive vs. device-specific: which one is best?Responsive vs. adaptive vs. device-specific: which one is best?
Responsive vs. adaptive vs. device-specific: which one is best?
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Documents(6)Ìý

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Benchmarking the Customer Experience
Benchmarking the Customer ExperienceBenchmarking the Customer Experience
Benchmarking the Customer Experience
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Life cycle marketing for the automotive services industry
Life cycle marketing for the automotive services industryLife cycle marketing for the automotive services industry
Life cycle marketing for the automotive services industry
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How to
How to How to
How to
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