Founder and CEO of the unique company in the world strictly specialized in automotive Mystery Shopping (http://www.jotoliveira.com).
Since 1993 creating innovative MS concepts for almost all car makers.
Unique experience in analysing every area of interaction between automotive and Customers through MS.
Founder and mentor of World Shopper庐, a innovative project focused on improving car business sustainability through a creative attitude and a Customer-centric vision.
Editor of Jotoliveira.news, a powerful information service for automotive professionals.
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