•Develop, coordinate, implement and present technical training and workshop programs on Genetic Identity products.
•Manage Genetic Identity technical support to customers by monitoring, facilitating and setting standards of communication between all Promega points of contact and customers.
•Provide expert technical troubleshooting solutions to customers at all stages of the sales cycle.
•Attend and give presentations on GI products at scientific meetings and seminars.
•Promote interdepartmental communications by acting as liaison between GI marketing and other business units at Promega.
•Develop, plan, monitor, communicate and implement strategic and tactical plans for Geneti...