Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Global Head - Unified Communications & Contact Center Practice at HCL Technologies
Industry
Technology / Software / Internet
Website
http://www.rtcpedia.com
About
Based in Noida (New Delhi Area), I am a recipient of MVP title (by Microsoft) and a recognized unified communications professional. I’ve been working on UC&C since the year 2004 and I’ve seen more than a decade of its evolution. When the Remote Call Control was converged into a chat tool to the age of full fledged convergence of modalities (chat, presence, voice mail, voice, video, desktop sharing, app sharing etc.). It has been an exciting journey to say the least.
I have worked extensively as an individual contributor to the leadership role in order to deliver an optimized unified communications platform to end customers. During this journey, I got opportunity to work with various st...
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