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PRESENTATION
OF
CONSUMER BEHAVIOR
PRESENTED BY GROUP MEMBERS :
ACHYUT AGARWAAL
AHMAD RAZA
AKSHITA RAMAN
ANISUR REHMAN
ANANTA DAS
ANNU SHARMA
TOPIC
THE EFFECT OF BACKGROUND
MUSIC ON CONSUMER BUYING
BEHAVIOR
OUTLINE :
 Consumer involvement - Meaning
 Factors influencing consumer buying behavior
 The relationship between impulse buying & background
music
 Impact of music on consumer buying behavior
- Positive
- Negative
1) CONSUMER INVOLVEMENT
Represents the degree of personal
relevance a consumer finds in pursing
value from a given consumption act
where involvement affects the
degree of motivation in consumer
buying behavior.
Impulse buying background music
3) RELATIONSHIP BETWEEN IMPULSE
BUYING & BACKGROUND MUSIC
 A/C to the research conducted it has been
observed that music motivates the impulse
buyers not the thoughtful shoppers.
 Implying, those consumers who are most
rational in their buying behavior does not get
influenced by the music.
 For example : whenever a customer visits a
shopping mall or any retail outlets the
environment there like the ceilings, design,
color, music(tempo & genre) e.t.c have a big role
to influence the impluse buying.
IMPACT OF
MUSIC
4) IMPACT OF MUSIC ON CONSUMER
BUYING DECISION
POSITIVE IMPACT :
 Impulse buyers gets influenced by the music & external
environment of the outlets.
 Creates a positive atmosphere.
 Helps in recalling brand name. For e.g.  the T.V
advertisement of dairy milk, LIC e.t.c.
 The slow tempo songs & genres influences the buyers to
spend more time in shopping especially the old people &
the youngsters.
 Females are more into impulse buying owing to the type
of music (cognitive/emotional factor)
NEGATIVE IMPACT:
 While the music can positively influence the
consumer buying pattern but it can also have
a negative impact on it.
 Like loud music can cause distractions from what the
consumer want to buy.
 Music has the power to influence the buying
behavior but the personality traits of a person can differ
from gender, age, emotional intelligence
etc affecting the buying behavior.
E.g. Researches shows that male buyers are not very
much conducive to the background music as compared to
the female buyers.
Ad

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Impulse buying background music

  • 1. PRESENTATION OF CONSUMER BEHAVIOR PRESENTED BY GROUP MEMBERS : ACHYUT AGARWAAL AHMAD RAZA AKSHITA RAMAN ANISUR REHMAN ANANTA DAS ANNU SHARMA
  • 2. TOPIC THE EFFECT OF BACKGROUND MUSIC ON CONSUMER BUYING BEHAVIOR
  • 3. OUTLINE : Consumer involvement - Meaning Factors influencing consumer buying behavior The relationship between impulse buying & background music Impact of music on consumer buying behavior - Positive - Negative
  • 4. 1) CONSUMER INVOLVEMENT Represents the degree of personal relevance a consumer finds in pursing value from a given consumption act where involvement affects the degree of motivation in consumer buying behavior.
  • 6. 3) RELATIONSHIP BETWEEN IMPULSE BUYING & BACKGROUND MUSIC A/C to the research conducted it has been observed that music motivates the impulse buyers not the thoughtful shoppers. Implying, those consumers who are most rational in their buying behavior does not get influenced by the music. For example : whenever a customer visits a shopping mall or any retail outlets the environment there like the ceilings, design, color, music(tempo & genre) e.t.c have a big role to influence the impluse buying.
  • 8. 4) IMPACT OF MUSIC ON CONSUMER BUYING DECISION POSITIVE IMPACT : Impulse buyers gets influenced by the music & external environment of the outlets. Creates a positive atmosphere. Helps in recalling brand name. For e.g. the T.V advertisement of dairy milk, LIC e.t.c. The slow tempo songs & genres influences the buyers to spend more time in shopping especially the old people & the youngsters. Females are more into impulse buying owing to the type of music (cognitive/emotional factor)
  • 9. NEGATIVE IMPACT: While the music can positively influence the consumer buying pattern but it can also have a negative impact on it. Like loud music can cause distractions from what the consumer want to buy. Music has the power to influence the buying behavior but the personality traits of a person can differ from gender, age, emotional intelligence etc affecting the buying behavior. E.g. Researches shows that male buyers are not very much conducive to the background music as compared to the female buyers.