Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01
- 1. Leverage the Power of SharePoint with Cloud Solutions A Framework for Enterprise Content Management Carl Frappaolo, Information Architected Jeff Piper, SpringCM 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 2. Todays Speakers Carl Frappaolo, Co- Jeff Piper, VP of Services, SpringCM Founder, Information Architected cf@informationarchitected.com jpiper@springcm.com Facebook: Carl Frappaolo LinkedIn: linkedin.com/in/jeffreypiper Twitter: @carlfrappaolo Twitter: @springcm 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 3. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Access & Security & Collaboration Compliance ECM Carl Frappaolo Principal, Information Architected, Inc.
- 4. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) DEFINING ECM Create/ Archival & Store Control Access Capture Destruction The leveraging of methods, processes and tools to manage electronic business content throughout its lifecycle, in order to minimize associated risk and increase associated value.
- 5. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Control Collaborate & & Secure Innovate Information Architecture / Sourcing Strategy BPM/ Portal/Web Visualization Search Workflow Taxonomy Authentication IRM/ERM Collaboration Facets Contextual Content Social Network ID Extraction Filtering Analytics Analysis Records DAM Document Content Management Management Management Meta Data Management E-mail IM MultiMedia Shared Web/html Data/tags Drives
- 6. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) The Overall Game Plan 4 Source: http://mike2.openmethodology.org
- 7. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) am Sponsor/ Users IT Stakeholders Name Name Name Title Title Title Study Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Name Name Title Title Title Pilot Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Name Name Title Title Title Enterprise Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title Name Title
- 8. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Critical Success Factors (CSFs) Very Specific Business Drivers or Objectives for the Project Defined by Key Performance Indicators
- 9. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Techniques for Business Development Process Content Audits Mapping Surveys Interviews
- 10. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Gap Analysis Outcomes/CSFs Future ECM (et. al.) Gap Current Outcomes/CSFs Processes and Tools
- 11. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Prioritise Requirements MoSCOW Mo Must have S - Should have CO COuld have W - Would have, if
- 12. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Control Collaborate & & Secure Innovate Information Architecture / Sourcing Strategy BPM/ Portal/Web Visualization Search ? Workflow Taxonomy Authentication IRM/ERM Collaboration Facets Contextual Content Social Network ID Extraction Filtering Analytics Analysis Records DAM Document Content Management Management Management Meta Data Management E-mail IM MultiMedia Shared Web/html Data/tags Drives
- 13. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Conceptual and Logical Information Architecture Source: Information Architected, Inc.
- 14. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Phasing Tech Component Implementation Business Application
- 15. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) HIGH Off In-House site/Spino ff Competency Outsource Reengineer LOW Criticality HIGH
- 16. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Take-aways from 1st Webinar - challenges to deeper deployment: Applications requiring workflow, BPM Application development Security, particularly crossing the firewall Scalability Integration
- 17. What is Cloud Platform or Application? Users simply access via secure Internet connection Its a turnkey service Its capacity is elastic It runs in a shared environment You only pay for what you use It uses standard Internet protocols, so all users need to get started is a browser 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 18. Cloud Decision Framework Application Complexity Transactional, e.g. Invoice Process Structure Automation Workflow Ad Hoc Collabor -ation File Sharing 息 2010 SPRINGCM INC. ALL RIGHT RESERVED. Process Complexity
- 19. Cloud Decision Framework Crossing the Firewall Yes/No? Cost and risk rise More hardware and software Administration required Managing provisioning and security All built into Cloud 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 20. Cloud Decision Framework Time and Resource Constraints 1. Access to budget 2. Access to skilled resources 3. Time to delivery required by the business "Companies that are resource-constrained, in funding or IT resources, should strongly consider cloud-based content management. Gartner, "Microsoft SharePoint Online and IBM LotusLive Drive Content to the Cloud", May 19 2009, Toby Bell, et al 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 21. Cloud Decision Framework Scalability Document Transactions Number of documents and users Variability in documents and users On-premise infrastructure is stair-step, cloud is elastic Time 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 22. Cloud Decision Framework Integration Documents look-up to Workflow in content support transaction management system 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 23. Case Study: Customer/Vendor Collaboration Work with customers & vendors outside the enterprise Todays Process Email main form of collaboration Where is the most current version? No accountability / audit ability Ideal Process Real-time collaboration and updates Access to most current information Increase accountability and auditability 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 24. Case Study: Vendor Collaboration Project Model SharePoint Alone SharePoint with Cloud Implementation Time Implementation Time Weeks Days Whats Involved Whats involved VPN access to Vendors Native to cloud Move SharePoint to DMZ Whos involved Whos Involved Network Engineers Business Admin System Administrators SharePoint Admin (1 hour) SharePoint Administrators 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 25. Case Study:Sales Contract Negotiation Complete the Internal Contract Review Todays Process Ad-Hoc Review Process Who has the contract now? Missed deadlines, longer time to revenue Ideal Process Dashboard of Contract Status Notifications and Escalations for Tasks Accessibility from Anywhere 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 26. Case Study: Sales Contract Negotiation Project Model SharePoint Alone SharePoint with Cloud Implementation Time Implementation Time Weeks / Months Days Whats involved Whats involved BPM Engine Cloud Connector Whos involved Whos Involved SharePoint Programmer Business Admin System Administrators SharePoint Admin (1 hour) SharePoint Administrators 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 27. Case Study: System Integration Link Documents from Multiple Systems Todays Process Multiple logins to access information from ERP / CRM systems Email / Call another department for information Slow response to internal / customer requests Ideal Process One login for all information Use SharePoint as system of record for information Access to most current information 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 28. Case Study: System Integration Project Model SharePoint Alone SharePoint with Cloud Implementation Time Implementation Time Months Days Whats involved Whats involved Custom integrations to Cloud Connectors to ERP / ERP / CRM CRM Constant Maintenance Whos involved Whos Involved System Architects Business Admin SharePoint SharePoint Admin (1 hour) Administrators ERP / CRM Admins ERP / CRM Admins 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.
- 29. Summary: Have a strategy, get started 1. Have a strategy to identify ECM wins 2. Identify likely cloud application candidates 3. Get started Your Questions? Email with resources sent to all attendees 息 2010 SPRINGCM INC. ALL RIGHT RESERVED.