Knowledge in:
• Call Center Management;
• Car Repossession Strategies, Process and Policies;
• Credit Card Strategies, Process and Policies;
• Fraud Prevention and Detection Strategies for Consumer Loans;
• Financial loans (overdraft, personal loans, vehicles loans, cards, payroll credit and payroll deductible lonas);
• IT projects for Credit & Collections;
• Motivational Campaigns for Call Centers (Collections and Sales);
• Portfolio and Risk Management for Consumer Loans;
• Portfolio and Risk Management for Small Companies;
• Retail Credit & Collections Strategies and Policies.