Personal Information
Organization / Workplace
Philadelphia, Pennsylvania United States
Occupation
Senior Principal Consultant
Industry
Apparel / Fashion
About
Rob has over 15 years of executive experience serving multiple technology-based industries (including wireless, cable, satellite, IT, financial services, healthcare, and pharmaceuticals) and the Federal Government.
Prior to joining Cisco, Rob was a Senior Principal at PRTM Management Consulting (www.prtm.com) in their Telecommunications Services Industry Group. Rob also recently served as Vice President of Customer Service at Comcast Cable, the largest U.S. cable company with over 21 million subscribers. While at Comcast, Rob was responsible for providing customer service to over 650,000 subscribers in Southern New Jersey, at the company's Voorhees Call Center.
Specialties: Customer E...
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