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HOW TO DO MARKETING
DURING ECONOMIC
DOWNTURN


 Digital Media II
 March 9, 2009
 Rodrigo Polacco
AGENDA
    1            MARKETING
                 DURING A
                 DOWNTURN

                              2
                                           NEW
                                           PARADIGMS

                                                                  3   DO’s AND
                                                                      DONT’s IN
                                                                      MARKETING
                                                                      DURING A
                                                                      DOWNTURN


March 16, 2009               Digital Media II – Rodrigo Polacco                   2
1      2         3




                     Less


                                                                 More




    March 16, 2009          Digital Media II – Rodrigo Polacco          3
1      2         3



                                                          #1



       LARGE FIRMS ARE CUTTING
       BUDGETS THE MOST

    March 16, 2009   Digital Media II – Rodrigo Polacco    4
1      2         3



                                                          #2

       SMALL FIRMS ‘CAUTIOUSLY’ GROW
       BUDGETS




    March 16, 2009   Digital Media II – Rodrigo Polacco    5
1      2         3




                        Less

                                                          More




    March 16, 2009   Digital Media II – Rodrigo Polacco          6
1      2         3



                                                          #3



       MARKETERS RETURN TO DIRECT
       MARKETING

    March 16, 2009   Digital Media II – Rodrigo Polacco    7
1      2         3




    March 16, 2009   Digital Media II – Rodrigo Polacco   8
1      2         3



                                                          #4



       SOMEONE IN THE FINANCIAL
       DEPARTMENT EYES AN OPPORTUNITY

    March 16, 2009   Digital Media II – Rodrigo Polacco    9
1      2         3




    March 16, 2009   Digital Media II – Rodrigo Polacco   10
1      2         3



                                                          #5



       CONSUMER MARKETERS FEEL
       EFFECTS MORE THAN OTHERS

    March 16, 2009   Digital Media II – Rodrigo Polacco   11
1      2         3




    March 16, 2009   Digital Media II – Rodrigo Polacco   12
1      2         3



                                                          #6



       SALES CYCLES ARE LENGTHENING


    March 16, 2009   Digital Media II – Rodrigo Polacco   13
1      2         3




                     Less                                        More




    March 16, 2009          Digital Media II – Rodrigo Polacco          14
1      2         3



                                                          #7



                        MARKETERS BOOST
                        ONLINE SPENDING

    March 16, 2009   Digital Media II – Rodrigo Polacco   15
1      2         3




                                                                 More




                     Less




    March 16, 2009          Digital Media II – Rodrigo Polacco          16
1      2         3



                                                          #8



       EMAILS TO HOUSE LIST AND WEB
       2.0 SEE BIGGEST LIFT

    March 16, 2009   Digital Media II – Rodrigo Polacco   17
1      2         3



                                                          #9



       TV AND RADIO ADS
       GET LARGEST CUT

    March 16, 2009   Digital Media II – Rodrigo Polacco   18
HIGHLIGHTS
#1.       Large firms are cutting budgets the most
#2.       Small firms ‘cautiously’ grow budgets
#3.       Marketers return to direct marketing
#4.       Someone in the financial department eyes an
          opportunity
#5.       Consumer marketers feel effects more than others
#6.       Sales cycles are lengthening
#7.       Marketers boost online spending
#8.       emails to house list and web 2.0 see biggest lift
#9.       TV and radio ads get largest cut
March 16, 2009           Digital Media II – Rodrigo Polacco   19
AGENDA


    1            MARKETING
                 DURING A
                 DOWNTURN

                              2
                                           NEW
                                           PARADIGMS

                                                                  3   DO’s AND
                                                                      DONT’s IN
                                                                      MARKETING
                                                                      DURING A
                                                                      DOWNTURN


March 16, 2009               Digital Media II – Rodrigo Polacco                   20
1      2        3




                    Don’t!
       Half of what I spend is wasted. The
       trouble is, I just don't know which half.
                                                          Lord Leverhulme’s



    16/3/2009        Digital Media II – Rodrigo Polacco                21
1      2         3




       During a Crisis it is time for ROI
       Marketing




    March 16, 2009   Digital Media II – Rodrigo Polacco   22
1      2         3




       Digital Marketing provides many tools
       to measure results
       - Ad Server for Advertisers
       - Ad Server for Publishers
       - Web Analytics
       - e-Mail Marketing
       - Mobile Analytics
       - Mobile Ad Server
       - Web Server Statistics
       - e-Survey Systems
       - Feedback Systems
    March 16, 2009           Digital Media II – Rodrigo Polacco   23
1      2         3




       Some of those tools are capable of
       testing and optimizing different things
    March 16, 2009   Digital Media II – Rodrigo Polacco   24
1      2         3




       We are living in The Age of Marketing
       Experimentation

    March 16, 2009   Digital Media II – Rodrigo Polacco   25
AGENDA
    1            MARKETING
                 DURING A
                 DOWNTURN

                              2
                                           NEW
                                           PARADIGMS

                                                                  3   DO’s AND
                                                                      DONT’s IN
                                                                      MARKETING
                                                                      DURING A
                                                                      DOWNTURN


March 16, 2009               Digital Media II – Rodrigo Polacco                   27
1      2         3



                                                          #1



       Measure the results and let
       numbers do the fighting for you
    March 16, 2009   Digital Media II – Rodrigo Polacco   28
1      2         3



                                                                     #2

                      High Paid
                     Professional
                       Opinion


       Don’t listen the HiPPO….
       Just test, test and test

    March 16, 2009              Digital Media II – Rodrigo Polacco   29
1      2         3



                                                                                  #3



       Spend more on media
       dollars, less on overhead
                     You need to focus on your current results, not on the long-term results
    March 16, 2009                 Digital Media II – Rodrigo Polacco                   30
1      2         3



                                                          #4



       Don’t enter into the more-for-
       your-money race
    March 16, 2009   Digital Media II – Rodrigo Polacco   31
1      2         3



                                                          #5



       Align your message to the
       benefits
    March 16, 2009   Digital Media II – Rodrigo Polacco   32
1      2         3



                                                          #6
    Keep in touch with
    your customer




    March 16, 2009   Digital Media II – Rodrigo Polacco   33
1      2         3



                                                          #7



       Flip the funnel and turn your
       costumers in advocates
    March 16, 2009   Digital Media II – Rodrigo Polacco   34
HIGHLIGHTS
#1. Measure the results and let numbers do the
    fighting for you
#2. Don’t listen the HiPPO…. Just test, test and test
#3. Spend more on media dollars, less on overhead
#4. Don’t enter into the more-for-your-money race
#5. Align your message to the benefits
#6. Keep in touch with your customer
#7. Flip the funnel and turn your costumers in
    advocates

March 16, 2009     Digital Media II – Rodrigo Polacco   35
site: http:// www.predicta.com.br
                              blog: http://blogs.predicta.com.br/namedida/
                              fundação: http://www.predicta.org/

                              Linkedin: http://www.linkedin.com/in/rodrigopolacco/
                              Twitter: http://www.twitter.com/polacco/
                              Naymz: http://www.naymz.com/search/rodrigo/polacco/2178498/
                              Flickr: http://www.flickr.com/
                              Blog: http://imediato.blogspot.com/
Rodrigo Polacco               Blog: http://www.polacco.com.br/
                              Blip.fm: http://blip.fm/polacco/
Product Manager
                              …
: rpolacco@PREDICTA.com.br
: 3512-0800                  Youtube: http://www.youtube.com/user/ropolacco/
    March 16, 2009               Digital Media II – Rodrigo Polacco                  36

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How To Marketing During Economic Downturn Digital Media Conference

  • 1. HOW TO DO MARKETING DURING ECONOMIC DOWNTURN Digital Media II March 9, 2009 Rodrigo Polacco
  • 2. AGENDA 1 MARKETING DURING A DOWNTURN 2 NEW PARADIGMS 3 DO’s AND DONT’s IN MARKETING DURING A DOWNTURN March 16, 2009 Digital Media II – Rodrigo Polacco 2
  • 3. 1 2 3 Less More March 16, 2009 Digital Media II – Rodrigo Polacco 3
  • 4. 1 2 3 #1 LARGE FIRMS ARE CUTTING BUDGETS THE MOST March 16, 2009 Digital Media II – Rodrigo Polacco 4
  • 5. 1 2 3 #2 SMALL FIRMS ‘CAUTIOUSLY’ GROW BUDGETS March 16, 2009 Digital Media II – Rodrigo Polacco 5
  • 6. 1 2 3 Less More March 16, 2009 Digital Media II – Rodrigo Polacco 6
  • 7. 1 2 3 #3 MARKETERS RETURN TO DIRECT MARKETING March 16, 2009 Digital Media II – Rodrigo Polacco 7
  • 8. 1 2 3 March 16, 2009 Digital Media II – Rodrigo Polacco 8
  • 9. 1 2 3 #4 SOMEONE IN THE FINANCIAL DEPARTMENT EYES AN OPPORTUNITY March 16, 2009 Digital Media II – Rodrigo Polacco 9
  • 10. 1 2 3 March 16, 2009 Digital Media II – Rodrigo Polacco 10
  • 11. 1 2 3 #5 CONSUMER MARKETERS FEEL EFFECTS MORE THAN OTHERS March 16, 2009 Digital Media II – Rodrigo Polacco 11
  • 12. 1 2 3 March 16, 2009 Digital Media II – Rodrigo Polacco 12
  • 13. 1 2 3 #6 SALES CYCLES ARE LENGTHENING March 16, 2009 Digital Media II – Rodrigo Polacco 13
  • 14. 1 2 3 Less More March 16, 2009 Digital Media II – Rodrigo Polacco 14
  • 15. 1 2 3 #7 MARKETERS BOOST ONLINE SPENDING March 16, 2009 Digital Media II – Rodrigo Polacco 15
  • 16. 1 2 3 More Less March 16, 2009 Digital Media II – Rodrigo Polacco 16
  • 17. 1 2 3 #8 EMAILS TO HOUSE LIST AND WEB 2.0 SEE BIGGEST LIFT March 16, 2009 Digital Media II – Rodrigo Polacco 17
  • 18. 1 2 3 #9 TV AND RADIO ADS GET LARGEST CUT March 16, 2009 Digital Media II – Rodrigo Polacco 18
  • 19. HIGHLIGHTS #1. Large firms are cutting budgets the most #2. Small firms ‘cautiously’ grow budgets #3. Marketers return to direct marketing #4. Someone in the financial department eyes an opportunity #5. Consumer marketers feel effects more than others #6. Sales cycles are lengthening #7. Marketers boost online spending #8. emails to house list and web 2.0 see biggest lift #9. TV and radio ads get largest cut March 16, 2009 Digital Media II – Rodrigo Polacco 19
  • 20. AGENDA 1 MARKETING DURING A DOWNTURN 2 NEW PARADIGMS 3 DO’s AND DONT’s IN MARKETING DURING A DOWNTURN March 16, 2009 Digital Media II – Rodrigo Polacco 20
  • 21. 1 2 3 Don’t! Half of what I spend is wasted. The trouble is, I just don't know which half. Lord Leverhulme’s 16/3/2009 Digital Media II – Rodrigo Polacco 21
  • 22. 1 2 3 During a Crisis it is time for ROI Marketing March 16, 2009 Digital Media II – Rodrigo Polacco 22
  • 23. 1 2 3 Digital Marketing provides many tools to measure results - Ad Server for Advertisers - Ad Server for Publishers - Web Analytics - e-Mail Marketing - Mobile Analytics - Mobile Ad Server - Web Server Statistics - e-Survey Systems - Feedback Systems March 16, 2009 Digital Media II – Rodrigo Polacco 23
  • 24. 1 2 3 Some of those tools are capable of testing and optimizing different things March 16, 2009 Digital Media II – Rodrigo Polacco 24
  • 25. 1 2 3 We are living in The Age of Marketing Experimentation March 16, 2009 Digital Media II – Rodrigo Polacco 25
  • 26. AGENDA 1 MARKETING DURING A DOWNTURN 2 NEW PARADIGMS 3 DO’s AND DONT’s IN MARKETING DURING A DOWNTURN March 16, 2009 Digital Media II – Rodrigo Polacco 27
  • 27. 1 2 3 #1 Measure the results and let numbers do the fighting for you March 16, 2009 Digital Media II – Rodrigo Polacco 28
  • 28. 1 2 3 #2 High Paid Professional Opinion Don’t listen the HiPPO…. Just test, test and test March 16, 2009 Digital Media II – Rodrigo Polacco 29
  • 29. 1 2 3 #3 Spend more on media dollars, less on overhead You need to focus on your current results, not on the long-term results March 16, 2009 Digital Media II – Rodrigo Polacco 30
  • 30. 1 2 3 #4 Don’t enter into the more-for- your-money race March 16, 2009 Digital Media II – Rodrigo Polacco 31
  • 31. 1 2 3 #5 Align your message to the benefits March 16, 2009 Digital Media II – Rodrigo Polacco 32
  • 32. 1 2 3 #6 Keep in touch with your customer March 16, 2009 Digital Media II – Rodrigo Polacco 33
  • 33. 1 2 3 #7 Flip the funnel and turn your costumers in advocates March 16, 2009 Digital Media II – Rodrigo Polacco 34
  • 34. HIGHLIGHTS #1. Measure the results and let numbers do the fighting for you #2. Don’t listen the HiPPO…. Just test, test and test #3. Spend more on media dollars, less on overhead #4. Don’t enter into the more-for-your-money race #5. Align your message to the benefits #6. Keep in touch with your customer #7. Flip the funnel and turn your costumers in advocates March 16, 2009 Digital Media II – Rodrigo Polacco 35
  • 35. site: http:// www.predicta.com.br blog: http://blogs.predicta.com.br/namedida/ fundação: http://www.predicta.org/ Linkedin: http://www.linkedin.com/in/rodrigopolacco/ Twitter: http://www.twitter.com/polacco/ Naymz: http://www.naymz.com/search/rodrigo/polacco/2178498/ Flickr: http://www.flickr.com/ Blog: http://imediato.blogspot.com/ Rodrigo Polacco Blog: http://www.polacco.com.br/ Blip.fm: http://blip.fm/polacco/ Product Manager … : rpolacco@PREDICTA.com.br : 3512-0800 Youtube: http://www.youtube.com/user/ropolacco/ March 16, 2009 Digital Media II – Rodrigo Polacco 36