際際滷shows by User: CXEmotion / http://www.slideshare.net/images/logo.gif 際際滷shows by User: CXEmotion / Mon, 24 Jun 2019 14:14:49 GMT 際際滷Share feed for 際際滷shows by User: CXEmotion Emotional Design (Duncan Thomas, Pomegranate) /slideshow/emotional-design-duncan-thomas-pomegranate/151520772 pomegranateemotionaldesign2019-190624141449
Presentation by Duncan Thomas, Pomegranate, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)]]>

Presentation by Duncan Thomas, Pomegranate, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)]]>
Mon, 24 Jun 2019 14:14:49 GMT /slideshow/emotional-design-duncan-thomas-pomegranate/151520772 CXEmotion@slideshare.net(CXEmotion) Emotional Design (Duncan Thomas, Pomegranate) CXEmotion Presentation by Duncan Thomas, Pomegranate, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/pomegranateemotionaldesign2019-190624141449-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Duncan Thomas, Pomegranate, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Emotional Design (Duncan Thomas, Pomegranate) from CX Emotion
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Emotion in Online Reviews (Laila Sternberg, TomTom, and Riccardo Osti, Wonderflow) /slideshow/400pm-420pm-emotion-in-online-reviews-laila-sternberg-tomtom-and-riccardo-osti-wonderflow/151305184 cxe19-pm2-4-wonderflowtomtom19620-190622203956
Presentation by Laila Sternberg, TomTom, and Riccardo Osti, Wonderflow, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)]]>

Presentation by Laila Sternberg, TomTom, and Riccardo Osti, Wonderflow, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)]]>
Sat, 22 Jun 2019 20:39:56 GMT /slideshow/400pm-420pm-emotion-in-online-reviews-laila-sternberg-tomtom-and-riccardo-osti-wonderflow/151305184 CXEmotion@slideshare.net(CXEmotion) Emotion in Online Reviews (Laila Sternberg, TomTom, and Riccardo Osti, Wonderflow) CXEmotion Presentation by Laila Sternberg, TomTom, and Riccardo Osti, Wonderflow, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm2-4-wonderflowtomtom19620-190622203956-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Laila Sternberg, TomTom, and Riccardo Osti, Wonderflow, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Emotion in Online Reviews (Laila Sternberg, TomTom, and Riccardo Osti, Wonderflow) from CX Emotion
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The Benefits of Explicit/Implicit Hyper-Personalization (Rafal Ohme, Digital Emotions) /slideshow/the-benefits-of-explicitimplicit-hyperpersonalization-rafal-ohme-digital-emotions/151304492 cxe19-pm2-5-ohme-cxemotionuk-190622202233
Presentation by Rafal Ohme, Digital Emotions, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>

Presentation by Rafal Ohme, Digital Emotions, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>
Sat, 22 Jun 2019 20:22:33 GMT /slideshow/the-benefits-of-explicitimplicit-hyperpersonalization-rafal-ohme-digital-emotions/151304492 CXEmotion@slideshare.net(CXEmotion) The Benefits of Explicit/Implicit Hyper-Personalization (Rafal Ohme, Digital Emotions) CXEmotion Presentation by Rafal Ohme, Digital Emotions, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm2-5-ohme-cxemotionuk-190622202233-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Rafal Ohme, Digital Emotions, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
The Benefits of Explicit/Implicit Hyper-Personalization (Rafal Ohme, Digital Emotions) from CX Emotion
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Emotions Drive Behavior (David Johnson, Decooda) /CXEmotion/emotions-drive-behavior-david-johnson-decooda cxe19-pm2-3-johnson-sentimentsymposiumv1-190622202208
Presentation by David Johnson, Decooda, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>

Presentation by David Johnson, Decooda, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>
Sat, 22 Jun 2019 20:22:08 GMT /CXEmotion/emotions-drive-behavior-david-johnson-decooda CXEmotion@slideshare.net(CXEmotion) Emotions Drive Behavior (David Johnson, Decooda) CXEmotion Presentation by David Johnson, Decooda, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm2-3-johnson-sentimentsymposiumv1-190622202208-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by David Johnson, Decooda, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Emotions Drive Behavior (David Johnson, Decooda) from CX Emotion
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Emotion Engineering: Root-Cause Analysis for Customer Satisfaction (Dan Somers, Warwick Analytics) /slideshow/emotion-engineering-rootcause-analysis-for-customer-satisfaction-dan-somers-warwick-analytics/151304464 cxe19-pm2-1-somers-emotionengineering-190622202203
Presentation by Dan Somers, Warwick Analytics, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>

Presentation by Dan Somers, Warwick Analytics, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>
Sat, 22 Jun 2019 20:22:03 GMT /slideshow/emotion-engineering-rootcause-analysis-for-customer-satisfaction-dan-somers-warwick-analytics/151304464 CXEmotion@slideshare.net(CXEmotion) Emotion Engineering: Root-Cause Analysis for Customer Satisfaction (Dan Somers, Warwick Analytics) CXEmotion Presentation by Dan Somers, Warwick Analytics, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm2-1-somers-emotionengineering-190622202203-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Dan Somers, Warwick Analytics, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Emotion Engineering: Root-Cause Analysis for Customer Satisfaction (Dan Somers, Warwick Analytics) from CX Emotion
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How Emotional Insights Shape Strategy for Marketing Communications and Reputation Management (Karen Williams, Tribe Communications) /slideshow/how-emotional-insights-shape-strategy-for-marketing-communications-and-reputation-management-karen-williams-tribe-communications/151304462 cxe19-pm1-4-karenwilliamstribecommsjune2019-190622202201
Presentation by Karen Williams, Tribe Communications, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>

Presentation by Karen Williams, Tribe Communications, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>
Sat, 22 Jun 2019 20:22:00 GMT /slideshow/how-emotional-insights-shape-strategy-for-marketing-communications-and-reputation-management-karen-williams-tribe-communications/151304462 CXEmotion@slideshare.net(CXEmotion) How Emotional Insights Shape Strategy for Marketing Communications and Reputation Management (Karen Williams, Tribe Communications) CXEmotion Presentation by Karen Williams, Tribe Communications, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm1-4-karenwilliamstribecommsjune2019-190622202201-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Karen Williams, Tribe Communications, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
How Emotional Insights Shape Strategy for Marketing Communications and Reputation Management (Karen Williams, Tribe Communications) from CX Emotion
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Social Listening Tools: The Good, the Bad and the Ugly (Jackie Cuyvers, Convosphere) /slideshow/social-listening-tools-the-good-the-bad-and-the-ugly-jackie-cuyvers-convosphere/151304461 cxe19-pm1-2-cuyvers-convospherecxemotion2019-190622202156
Presentation by Jackie Cuyvers, Convosphere, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>

Presentation by Jackie Cuyvers, Convosphere, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>
Sat, 22 Jun 2019 20:21:55 GMT /slideshow/social-listening-tools-the-good-the-bad-and-the-ugly-jackie-cuyvers-convosphere/151304461 CXEmotion@slideshare.net(CXEmotion) Social Listening Tools: The Good, the Bad and the Ugly (Jackie Cuyvers, Convosphere) CXEmotion Presentation by Jackie Cuyvers, Convosphere, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm1-2-cuyvers-convospherecxemotion2019-190622202156-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Jackie Cuyvers, Convosphere, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Social Listening Tools: The Good, the Bad and the Ugly (Jackie Cuyvers, Convosphere) from CX Emotion
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Trains, Politics and Emotions (Preriit Souda, PSA Consultants Ltd) /slideshow/trains-politics-and-emotions-preriit-souda-psa-consultants-ltd/151304410 cxe19-am2-4-souda-cxemotionjune20191-190622202032
Presentation by Preriit Souda, PSA Consultants Ltd, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>

Presentation by Preriit Souda, PSA Consultants Ltd, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>
Sat, 22 Jun 2019 20:20:32 GMT /slideshow/trains-politics-and-emotions-preriit-souda-psa-consultants-ltd/151304410 CXEmotion@slideshare.net(CXEmotion) Trains, Politics and Emotions (Preriit Souda, PSA Consultants Ltd) CXEmotion Presentation by Preriit Souda, PSA Consultants Ltd, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-am2-4-souda-cxemotionjune20191-190622202032-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Preriit Souda, PSA Consultants Ltd, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Trains, Politics and Emotions (Preriit Souda, PSA Consultants Ltd) from CX Emotion
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Beyond Personalization: Everyone Needs Scalable and Accessible Understanding (Catherine Havasi, Agorai) /slideshow/beyond-personalization-everyone-needs-scalable-and-accessible-understanding-catherine-havasi-agorai/151304400 cxe19-am1-3-havasi-emotionai-190622202022
Presentation by Catherine Havasi, Agorai, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>

Presentation by Catherine Havasi, Agorai, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) ]]>
Sat, 22 Jun 2019 20:20:22 GMT /slideshow/beyond-personalization-everyone-needs-scalable-and-accessible-understanding-catherine-havasi-agorai/151304400 CXEmotion@slideshare.net(CXEmotion) Beyond Personalization: Everyone Needs Scalable and Accessible Understanding (Catherine Havasi, Agorai) CXEmotion Presentation by Catherine Havasi, Agorai, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-am1-3-havasi-emotionai-190622202022-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Catherine Havasi, Agorai, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Beyond Personalization: Everyone Needs Scalable and Accessible Understanding (Catherine Havasi, Agorai) from CX Emotion
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Understand Emotion Using Semiotics (Rachel Lawes) /slideshow/understand-emotion-using-semiotics-rachel-lawes/151304384 cxe19-am1-2-lawessemioticsemotionuxdeck-190622201958
Presentation by Rachel Lawes, Lawes Consulting, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com).]]>

Presentation by Rachel Lawes, Lawes Consulting, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com).]]>
Sat, 22 Jun 2019 20:19:58 GMT /slideshow/understand-emotion-using-semiotics-rachel-lawes/151304384 CXEmotion@slideshare.net(CXEmotion) Understand Emotion Using Semiotics (Rachel Lawes) CXEmotion Presentation by Rachel Lawes, Lawes Consulting, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com). <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-am1-2-lawessemioticsemotionuxdeck-190622201958-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Rachel Lawes, Lawes Consulting, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com).
Understand Emotion Using Semiotics (Rachel Lawes) from CX Emotion
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Converting Customer Emotions into Actionable Insights (Peter Dorrington, TTEC) /CXEmotion/converting-customer-emotions-into-actionable-insights-peter-dorrington-ttec cxe19-am1-1-dorrington-cxemotions-190622201926
Presentation by Peter Dorrington, TTEC, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)]]>

Presentation by Peter Dorrington, TTEC, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)]]>
Sat, 22 Jun 2019 20:19:26 GMT /CXEmotion/converting-customer-emotions-into-actionable-insights-peter-dorrington-ttec CXEmotion@slideshare.net(CXEmotion) Converting Customer Emotions into Actionable Insights (Peter Dorrington, TTEC) CXEmotion Presentation by Peter Dorrington, TTEC, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-am1-1-dorrington-cxemotions-190622201926-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation by Peter Dorrington, TTEC, at the 20 June 2019 CX Emotion conference (http://cx-emotion.com)
Converting Customer Emotions into Actionable Insights (Peter Dorrington, TTEC) from CX Emotion
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https://cdn.slidesharecdn.com/profile-photo-CXEmotion-48x48.jpg?cb=1562521734 cx-emotion.com https://cdn.slidesharecdn.com/ss_thumbnails/pomegranateemotionaldesign2019-190624141449-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/emotional-design-duncan-thomas-pomegranate/151520772 Emotional Design (Dunc... https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm2-4-wonderflowtomtom19620-190622203956-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/400pm-420pm-emotion-in-online-reviews-laila-sternberg-tomtom-and-riccardo-osti-wonderflow/151305184 Emotion in Online Revi... https://cdn.slidesharecdn.com/ss_thumbnails/cxe19-pm2-5-ohme-cxemotionuk-190622202233-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/the-benefits-of-explicitimplicit-hyperpersonalization-rafal-ohme-digital-emotions/151304492 The Benefits of Explic...