際際滷shows by User: HappyFoxApp / http://www.slideshare.net/images/logo.gif 際際滷shows by User: HappyFoxApp / Thu, 11 Sep 2014 00:32:31 GMT 際際滷Share feed for 際際滷shows by User: HappyFoxApp 7 productivity hacks to achieve zero inbox or support requests every day /slideshow/7-productivity-hacks-to-achieve-zero-inbox-or-support-requests-every-day/38955672 7productivityhackstoachievezeroinboxorsupportrequestseveryday-140911003231-phpapp02
Zero Inbox or Zero Support Requests is a rigorous productivity philosophy that aims at helping you to cut down the actual time you spend on managing support emails. HappyFox Features That Helps You To Achieve Inbox Zero Logical Categorisation And Prioritisation Smart Notifications Self Service Knowledgebase Smart Rules that enables automation HappyFox Mobile Applications ]]>
Zero Inbox or Zero Support Requests is a rigorous productivity philosophy that aims at helping you to cut down the actual time you spend on managing support emails. HappyFox Features That Helps You To Achieve Inbox Zero Logical Categorisation And Prioritisation Smart Notifications Self Service Knowledgebase Smart Rules that enables automation HappyFox Mobile Applications ]]> Thu, 11 Sep 2014 00:32:31 GMT /slideshow/7-productivity-hacks-to-achieve-zero-inbox-or-support-requests-every-day/38955672 HappyFoxApp@slideshare.net(HappyFoxApp) 7 productivity hacks to achieve zero inbox or support requests every day HappyFoxApp Zero Inbox or Zero Support Requests is a rigorous productivity philosophy that aims at helping you to cut down the actual time you spend on managing support emails. HappyFox Features That Helps You To Achieve Inbox Zero Logical Categorisation And Prioritisation Smart Notifications Self Service Knowledgebase Smart Rules that enables automation HappyFox Mobile Applications <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/7productivityhackstoachievezeroinboxorsupportrequestseveryday-140911003231-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Zero Inbox or Zero Support Requests is a rigorous productivity philosophy that aims at helping you to cut down the actual time you spend on managing support emails. HappyFox Features That Helps You To Achieve Inbox Zero Logical Categorisation And Prioritisation Smart Notifications Self Service Knowledgebase Smart Rules that enables automation HappyFox Mobile Applications
7 productivity hacks to achieve zero inbox or support requests every day from HappyFox
]]> 1422 2 https://cdn.slidesharecdn.com/ss_thumbnails/7productivityhackstoachievezeroinboxorsupportrequestseveryday-140911003231-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 How To Resolve Your Support Tickets Faster /slideshow/how-to-resolve-your-support-tickets-faster-38685243/38685243 how-to-resolve-support-tickets-faster-140904041741-phpapp01
A HappyFox Webinar On How To Resolve Your Support Tickets Faster Learn About: Appreciating the importance of measuring Mean Resolution Time. Tracking and managing Mean Resolution Time. Methods to improve Mean Resolution Time of your support process. How HappyFox Help Desk helps you to improve your Mean Resolution Time.]]>
A HappyFox Webinar On How To Resolve Your Support Tickets Faster Learn About: Appreciating the importance of measuring Mean Resolution Time. Tracking and managing Mean Resolution Time. Methods to improve Mean Resolution Time of your support process. How HappyFox Help Desk helps you to improve your Mean Resolution Time.]]> Thu, 04 Sep 2014 04:17:41 GMT /slideshow/how-to-resolve-your-support-tickets-faster-38685243/38685243 HappyFoxApp@slideshare.net(HappyFoxApp) How To Resolve Your Support Tickets Faster HappyFoxApp A HappyFox Webinar On How To Resolve Your Support Tickets Faster Learn About: Appreciating the importance of measuring Mean Resolution Time. Tracking and managing Mean Resolution Time. Methods to improve Mean Resolution Time of your support process. How HappyFox Help Desk helps you to improve your Mean Resolution Time. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/how-to-resolve-support-tickets-faster-140904041741-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A HappyFox Webinar On How To Resolve Your Support Tickets Faster Learn About: Appreciating the importance of measuring Mean Resolution Time. Tracking and managing Mean Resolution Time. Methods to improve Mean Resolution Time of your support process. How HappyFox Help Desk helps you to improve your Mean Resolution Time.
How To Resolve Your Support Tickets Faster from HappyFox
]]> 1756 3 https://cdn.slidesharecdn.com/ss_thumbnails/how-to-resolve-support-tickets-faster-140904041741-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Essential Help Desk Metrics Behind Great Customer Support /slideshow/essential-help-desk-metrics-behind-great-customer-support/38682432 essential-help-desk-metrics-behind-great-customer-support-140904025925-phpapp02
HappyFox Webinar On The Essential Help Desk Metrics Behind Great Support You'll Learn About: Appreciating the importance of Help Desk Metrics Selecting the most appropriate Help Desk Metrics Setting up Key Performance Indicators at different support levels How to track, measure and continuously optimise the set help desk metric]]>
HappyFox Webinar On The Essential Help Desk Metrics Behind Great Support You'll Learn About: Appreciating the importance of Help Desk Metrics Selecting the most appropriate Help Desk Metrics Setting up Key Performance Indicators at different support levels How to track, measure and continuously optimise the set help desk metric]]> Thu, 04 Sep 2014 02:59:25 GMT /slideshow/essential-help-desk-metrics-behind-great-customer-support/38682432 HappyFoxApp@slideshare.net(HappyFoxApp) Essential Help Desk Metrics Behind Great Customer Support HappyFoxApp HappyFox Webinar On The Essential Help Desk Metrics Behind Great Support You'll Learn About: Appreciating the importance of Help Desk Metrics Selecting the most appropriate Help Desk Metrics Setting up Key Performance Indicators at different support levels How to track, measure and continuously optimise the set help desk metric <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/essential-help-desk-metrics-behind-great-customer-support-140904025925-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> HappyFox Webinar On The Essential Help Desk Metrics Behind Great Support You&#39;ll Learn About: Appreciating the importance of Help Desk Metrics Selecting the most appropriate Help Desk Metrics Setting up Key Performance Indicators at different support levels How to track, measure and continuously optimise the set help desk metric
Essential Help Desk Metrics Behind Great Customer Support from HappyFox
]]> 1432 6 https://cdn.slidesharecdn.com/ss_thumbnails/essential-help-desk-metrics-behind-great-customer-support-140904025925-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Customer Service made easy for Small Business /slideshow/customer-service-made-easy-for-small-business/38482738 infographic-small-business-140829045837-phpapp02
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]]> Fri, 29 Aug 2014 04:58:37 GMT /slideshow/customer-service-made-easy-for-small-business/38482738 HappyFoxApp@slideshare.net(HappyFoxApp) Customer Service made easy for Small Business HappyFoxApp <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/infographic-small-business-140829045837-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Customer Service made easy for Small Business from HappyFox
]]> 366 2 https://cdn.slidesharecdn.com/ss_thumbnails/infographic-small-business-140829045837-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds infographic Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Enterprise helpdesk software /slideshow/enterprise-helpdesksoftware-38482502/38482502 enterprise-help-desk-software-140829044847-phpapp01
Essentials of an enterprise help desk software are defined which helps in selection of the right help desk software. Using a help desk that meets all your needs will help is provide good customer service.]]>
Essentials of an enterprise help desk software are defined which helps in selection of the right help desk software. Using a help desk that meets all your needs will help is provide good customer service.]]> Fri, 29 Aug 2014 04:48:47 GMT /slideshow/enterprise-helpdesksoftware-38482502/38482502 HappyFoxApp@slideshare.net(HappyFoxApp) Enterprise helpdesk software HappyFoxApp Essentials of an enterprise help desk software are defined which helps in selection of the right help desk software. Using a help desk that meets all your needs will help is provide good customer service. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/enterprise-help-desk-software-140829044847-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Essentials of an enterprise help desk software are defined which helps in selection of the right help desk software. Using a help desk that meets all your needs will help is provide good customer service.
Enterprise helpdesk software from HappyFox
]]> 351 5 https://cdn.slidesharecdn.com/ss_thumbnails/enterprise-help-desk-software-140829044847-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds infographic Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 5 ways to deliver speedy and agile customer support /slideshow/5-ways-to-deliver-speedy-and-agile-customer-support/37901550 5-ways-to-deliver-speedyand-agile-customer-support-140812031018-phpapp02
LEARN ABOUT: Importance of having a speedy and agile customer support process How to automate your help desk workflow Track, measure and optimize your automation process. KEY TAKEAWAYS: Understand and appreciate the importance of customer service automation. Steps to maximize help desk performance Actionable insights on the importance of help desk automation on customer loyalty. Watch the complete webinar recording here - https://www.happyfox.com/customer-service-webinars/five-ways-to-deliver-speedy-and-agile-customer-support/ ]]>
LEARN ABOUT: Importance of having a speedy and agile customer support process How to automate your help desk workflow Track, measure and optimize your automation process. KEY TAKEAWAYS: Understand and appreciate the importance of customer service automation. Steps to maximize help desk performance Actionable insights on the importance of help desk automation on customer loyalty. Watch the complete webinar recording here - https://www.happyfox.com/customer-service-webinars/five-ways-to-deliver-speedy-and-agile-customer-support/ ]]> Tue, 12 Aug 2014 03:10:18 GMT /slideshow/5-ways-to-deliver-speedy-and-agile-customer-support/37901550 HappyFoxApp@slideshare.net(HappyFoxApp) 5 ways to deliver speedy and agile customer support HappyFoxApp LEARN ABOUT: Importance of having a speedy and agile customer support process How to automate your help desk workflow Track, measure and optimize your automation process. KEY TAKEAWAYS: Understand and appreciate the importance of customer service automation. Steps to maximize help desk performance Actionable insights on the importance of help desk automation on customer loyalty. Watch the complete webinar recording here - https://www.happyfox.com/customer-service-webinars/five-ways-to-deliver-speedy-and-agile-customer-support/ <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/5-ways-to-deliver-speedyand-agile-customer-support-140812031018-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> LEARN ABOUT: Importance of having a speedy and agile customer support process How to automate your help desk workflow Track, measure and optimize your automation process. KEY TAKEAWAYS: Understand and appreciate the importance of customer service automation. Steps to maximize help desk performance Actionable insights on the importance of help desk automation on customer loyalty. Watch the complete webinar recording here - https://www.happyfox.com/customer-service-webinars/five-ways-to-deliver-speedy-and-agile-customer-support/
5 ways to deliver speedy and agile customer support from HappyFox
]]> 812 4 https://cdn.slidesharecdn.com/ss_thumbnails/5-ways-to-deliver-speedyand-agile-customer-support-140812031018-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 7 Habits Of An Ideal Customer Service Manager /slideshow/habits-ofcustomerservicemanager/36777747 habits-of-customer-service-manager-140709005942-phpapp02
The Seven Habits Of An Ideal Customer Service Manager. The Seven Habits that enables one to manage, lead and inspire teams to deliver exceptional customer support at all times.]]>
The Seven Habits Of An Ideal Customer Service Manager. The Seven Habits that enables one to manage, lead and inspire teams to deliver exceptional customer support at all times.]]> Wed, 09 Jul 2014 00:59:42 GMT /slideshow/habits-ofcustomerservicemanager/36777747 HappyFoxApp@slideshare.net(HappyFoxApp) 7 Habits Of An Ideal Customer Service Manager HappyFoxApp The Seven Habits Of An Ideal Customer Service Manager. The Seven Habits that enables one to manage, lead and inspire teams to deliver exceptional customer support at all times. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/habits-of-customer-service-manager-140709005942-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Seven Habits Of An Ideal Customer Service Manager. The Seven Habits that enables one to manage, lead and inspire teams to deliver exceptional customer support at all times.
7 Habits Of An Ideal Customer Service Manager from HappyFox
]]> 1273 3 https://cdn.slidesharecdn.com/ss_thumbnails/habits-of-customer-service-manager-140709005942-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Customer service interview questions /slideshow/customer-service-interview-questions-35739415/35739415 customerserviceinterviewquestions-140611053015-phpapp02
Support agents are the nerve centre of any customer service process and building a rock star support team begins with recruiting the right candidate. The following set of interview questions guides you to test and analyse candidates across various skills.]]>
Support agents are the nerve centre of any customer service process and building a rock star support team begins with recruiting the right candidate. The following set of interview questions guides you to test and analyse candidates across various skills.]]> Wed, 11 Jun 2014 05:30:15 GMT /slideshow/customer-service-interview-questions-35739415/35739415 HappyFoxApp@slideshare.net(HappyFoxApp) Customer service interview questions HappyFoxApp Support agents are the nerve centre of any customer service process and building a rock star support team begins with recruiting the right candidate. The following set of interview questions guides you to test and analyse candidates across various skills. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerserviceinterviewquestions-140611053015-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Support agents are the nerve centre of any customer service process and building a rock star support team begins with recruiting the right candidate. The following set of interview questions guides you to test and analyse candidates across various skills.
Customer service interview questions from HappyFox
]]> 1444 4 https://cdn.slidesharecdn.com/ss_thumbnails/customerserviceinterviewquestions-140611053015-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 A Guide To Customer Service Training /slideshow/customer-service-training-35554095/35554095 customerservicetraining-140606001102-phpapp02
A guide on how to train your customer service agents to adapt themselves to the changing times, that enables them to appreciate and be motivated to provide exceptional customer support.]]>
A guide on how to train your customer service agents to adapt themselves to the changing times, that enables them to appreciate and be motivated to provide exceptional customer support.]]> Fri, 06 Jun 2014 00:11:02 GMT /slideshow/customer-service-training-35554095/35554095 HappyFoxApp@slideshare.net(HappyFoxApp) A Guide To Customer Service Training HappyFoxApp A guide on how to train your customer service agents to adapt themselves to the changing times, that enables them to appreciate and be motivated to provide exceptional customer support. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerservicetraining-140606001102-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A guide on how to train your customer service agents to adapt themselves to the changing times, that enables them to appreciate and be motivated to provide exceptional customer support.
A Guide To Customer Service Training from HappyFox
]]> 4350 11 https://cdn.slidesharecdn.com/ss_thumbnails/customerservicetraining-140606001102-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 20 Kinds Of People Who Do The Best Customer Service /slideshow/20-kinds-ofpeoplewhodobestcustomerservice/31279295 20kindsofpeoplewhodobestcustomerservice-140216220715-phpapp01
HappyFox Lists 20 kinds of people with 20 unique customer service skills who can help you provide exceptional customer support experience]]>
HappyFox Lists 20 kinds of people with 20 unique customer service skills who can help you provide exceptional customer support experience]]> Sun, 16 Feb 2014 22:07:15 GMT /slideshow/20-kinds-ofpeoplewhodobestcustomerservice/31279295 HappyFoxApp@slideshare.net(HappyFoxApp) 20 Kinds Of People Who Do The Best Customer Service HappyFoxApp HappyFox Lists 20 kinds of people with 20 unique customer service skills who can help you provide exceptional customer support experience <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/20kindsofpeoplewhodobestcustomerservice-140216220715-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> HappyFox Lists 20 kinds of people with 20 unique customer service skills who can help you provide exceptional customer support experience
20 Kinds Of People Who Do The Best Customer Service from HappyFox
]]> 1909 3 https://cdn.slidesharecdn.com/ss_thumbnails/20kindsofpeoplewhodobestcustomerservice-140216220715-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 https://cdn.slidesharecdn.com/profile-photo-HappyFoxApp-48x48.jpg?cb=1523385911 HappyFox is a help desk ticketing system that is hosted on cloud, supporting multiple customer support channels like email, voice and live chat. HappyFox is a global help desk being rendered in 35 languages. To provide support on the move, HappyFox app is also available on iOS and Android mobile platforms. http://www.happyfox.com https://cdn.slidesharecdn.com/ss_thumbnails/7productivityhackstoachievezeroinboxorsupportrequestseveryday-140911003231-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/7-productivity-hacks-to-achieve-zero-inbox-or-support-requests-every-day/38955672 7 productivity hacks t... https://cdn.slidesharecdn.com/ss_thumbnails/how-to-resolve-support-tickets-faster-140904041741-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/how-to-resolve-your-support-tickets-faster-38685243/38685243 How To Resolve Your Su... https://cdn.slidesharecdn.com/ss_thumbnails/essential-help-desk-metrics-behind-great-customer-support-140904025925-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/essential-help-desk-metrics-behind-great-customer-support/38682432 Essential Help Desk Me...