ºÝºÝߣshows by User: LilyDart / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: LilyDart / Thu, 11 Feb 2016 11:31:03 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: LilyDart Designing for the user experience (National Housing Federation - IT in Housing 2016) /slideshow/designing-for-the-user-experience-national-housing-federation-it-in-housing-2016/58144428 designingfortheuserexperiencenatfedpublish-160211113103
How do we design and deliver effective digital services for our residents? This talk discusses the core principles of user focused design, iterative development of new services, and measuring and evaluating our services for success.]]>

How do we design and deliver effective digital services for our residents? This talk discusses the core principles of user focused design, iterative development of new services, and measuring and evaluating our services for success.]]>
Thu, 11 Feb 2016 11:31:03 GMT /slideshow/designing-for-the-user-experience-national-housing-federation-it-in-housing-2016/58144428 LilyDart@slideshare.net(LilyDart) Designing for the user experience (National Housing Federation - IT in Housing 2016) LilyDart How do we design and deliver effective digital services for our residents? This talk discusses the core principles of user focused design, iterative development of new services, and measuring and evaluating our services for success. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/designingfortheuserexperiencenatfedpublish-160211113103-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How do we design and deliver effective digital services for our residents? This talk discusses the core principles of user focused design, iterative development of new services, and measuring and evaluating our services for success.
Designing for the user experience (National Housing Federation - IT in Housing 2016) from Lily Dart
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"No Excuse" User Research Methods /slideshow/no-excuses-user-research/57054790 noexcusesuserresearch-ndc-160114135318
As designers and developers, we don’t always have access to research to about our end users, or the opportunity to learn about them. This can leave us building products based on our managers personal opinion, or client specifications, and never really knowing how we can serve our users better. But the good news is there are many opportunities for user research that most designers and developers just aren’t aware of. They are cheap, easy to implement, and can used straight away on almost any project. Lily will talk you through 3 methods of no excuse user research that you can use immediately on the websites, products, apps and services you work on every day.]]>

As designers and developers, we don’t always have access to research to about our end users, or the opportunity to learn about them. This can leave us building products based on our managers personal opinion, or client specifications, and never really knowing how we can serve our users better. But the good news is there are many opportunities for user research that most designers and developers just aren’t aware of. They are cheap, easy to implement, and can used straight away on almost any project. Lily will talk you through 3 methods of no excuse user research that you can use immediately on the websites, products, apps and services you work on every day.]]>
Thu, 14 Jan 2016 13:53:18 GMT /slideshow/no-excuses-user-research/57054790 LilyDart@slideshare.net(LilyDart) No excuses user research LilyDart As designers and developers, we don’t always have access to research to about our end users, or the opportunity to learn about them. This can leave us building products based on our managers personal opinion, or client specifications, and never really knowing how we can serve our users better. But the good news is there are many opportunities for user research that most designers and developers just aren’t aware of. They are cheap, easy to implement, and can used straight away on almost any project. Lily will talk you through 3 methods of no excuse user research that you can use immediately on the websites, products, apps and services you work on every day. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/noexcusesuserresearch-ndc-160114135318-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> As designers and developers, we don’t always have access to research to about our end users, or the opportunity to learn about them. This can leave us building products based on our managers personal opinion, or client specifications, and never really knowing how we can serve our users better. But the good news is there are many opportunities for user research that most designers and developers just aren’t aware of. They are cheap, easy to implement, and can used straight away on almost any project. Lily will talk you through 3 methods of no excuse user research that you can use immediately on the websites, products, apps and services you work on every day.
No excuses user research from Lily Dart
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Making design decisions stick /slideshow/making-design-decisions-stick/49837794 lilydart-makingdesigndecisionsstick-150625152223-lva1-app6891
Design is no longer just the remit of designers. Everything from server infrastructure, to API design, to button interactions, to the colours in the branding can effect the user experience of the things we design and build. But when everyone on the project is making design decisions all the time, how can we ensure that they they’re the right decisions, and that when those decisions are made, everyone else is onboard? Lily will be talking about the qualities we need make design decisions successful, and what can happen when we struggle to motivate the people we work with to buy-in to the same approach.]]>

Design is no longer just the remit of designers. Everything from server infrastructure, to API design, to button interactions, to the colours in the branding can effect the user experience of the things we design and build. But when everyone on the project is making design decisions all the time, how can we ensure that they they’re the right decisions, and that when those decisions are made, everyone else is onboard? Lily will be talking about the qualities we need make design decisions successful, and what can happen when we struggle to motivate the people we work with to buy-in to the same approach.]]>
Thu, 25 Jun 2015 15:22:23 GMT /slideshow/making-design-decisions-stick/49837794 LilyDart@slideshare.net(LilyDart) Making design decisions stick LilyDart Design is no longer just the remit of designers. Everything from server infrastructure, to API design, to button interactions, to the colours in the branding can effect the user experience of the things we design and build. But when everyone on the project is making design decisions all the time, how can we ensure that they they’re the right decisions, and that when those decisions are made, everyone else is onboard? Lily will be talking about the qualities we need make design decisions successful, and what can happen when we struggle to motivate the people we work with to buy-in to the same approach. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/lilydart-makingdesigndecisionsstick-150625152223-lva1-app6891-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Design is no longer just the remit of designers. Everything from server infrastructure, to API design, to button interactions, to the colours in the branding can effect the user experience of the things we design and build. But when everyone on the project is making design decisions all the time, how can we ensure that they they’re the right decisions, and that when those decisions are made, everyone else is onboard? Lily will be talking about the qualities we need make design decisions successful, and what can happen when we struggle to motivate the people we work with to buy-in to the same approach.
Making design decisions stick from Lily Dart
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Designers are leaders - applying design skills to leadership, and leadership skills to design. /slideshow/designers-are-leaders-applying-design-skills-to-leadership-and-leadership-skills-to-design/47280580 lilydart-designersareleaders-150422045734-conversion-gate02
The users experience of the services and products we build is harder to quantify than it once was. Just a few years ago, the best we could expect was some printed marketing materials and a desktop-focused website. Now that experience is made up of a collaboration of responsive websites, apps, emails, push messaging, and interactive experiences across a multitude of interfaces and devices. Design is no longer just the remit of designers. Everything from server infrastructure to the colours in the branding can effect the user experience. So what does this new world look like for those of us who make design decisions every day? How can we ensure that dedication to a quality experience is shared by our coworkers, our organisations, and our clients? Talk performed at SyncDevelop(HER) Norwich 22/15]]>

The users experience of the services and products we build is harder to quantify than it once was. Just a few years ago, the best we could expect was some printed marketing materials and a desktop-focused website. Now that experience is made up of a collaboration of responsive websites, apps, emails, push messaging, and interactive experiences across a multitude of interfaces and devices. Design is no longer just the remit of designers. Everything from server infrastructure to the colours in the branding can effect the user experience. So what does this new world look like for those of us who make design decisions every day? How can we ensure that dedication to a quality experience is shared by our coworkers, our organisations, and our clients? Talk performed at SyncDevelop(HER) Norwich 22/15]]>
Wed, 22 Apr 2015 04:57:34 GMT /slideshow/designers-are-leaders-applying-design-skills-to-leadership-and-leadership-skills-to-design/47280580 LilyDart@slideshare.net(LilyDart) Designers are leaders - applying design skills to leadership, and leadership skills to design. LilyDart The users experience of the services and products we build is harder to quantify than it once was. Just a few years ago, the best we could expect was some printed marketing materials and a desktop-focused website. Now that experience is made up of a collaboration of responsive websites, apps, emails, push messaging, and interactive experiences across a multitude of interfaces and devices. Design is no longer just the remit of designers. Everything from server infrastructure to the colours in the branding can effect the user experience. So what does this new world look like for those of us who make design decisions every day? How can we ensure that dedication to a quality experience is shared by our coworkers, our organisations, and our clients? Talk performed at SyncDevelop(HER) Norwich 22/15 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/lilydart-designersareleaders-150422045734-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The users experience of the services and products we build is harder to quantify than it once was. Just a few years ago, the best we could expect was some printed marketing materials and a desktop-focused website. Now that experience is made up of a collaboration of responsive websites, apps, emails, push messaging, and interactive experiences across a multitude of interfaces and devices. Design is no longer just the remit of designers. Everything from server infrastructure to the colours in the branding can effect the user experience. So what does this new world look like for those of us who make design decisions every day? How can we ensure that dedication to a quality experience is shared by our coworkers, our organisations, and our clients? Talk performed at SyncDevelop(HER) Norwich 22/15
Designers are leaders - applying design skills to leadership, and leadership skills to design. from Lily Dart
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The quick start guide to guerrilla usability testing /LilyDart/guerrilla-testingwordcamp guerrilla-testing-wordcamp-150321134001-conversion-gate01
When you're tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather insights for improvement on your website or app. It also empowers us to design for real people, over client opinions. This presentation covers all of the key considerations when preparing for and running guerrilla usability testing sessions. This talk was delivered at WordCamp London 2015 ]]>

When you're tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather insights for improvement on your website or app. It also empowers us to design for real people, over client opinions. This presentation covers all of the key considerations when preparing for and running guerrilla usability testing sessions. This talk was delivered at WordCamp London 2015 ]]>
Sat, 21 Mar 2015 13:40:01 GMT /LilyDart/guerrilla-testingwordcamp LilyDart@slideshare.net(LilyDart) The quick start guide to guerrilla usability testing LilyDart When you're tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather insights for improvement on your website or app. It also empowers us to design for real people, over client opinions. This presentation covers all of the key considerations when preparing for and running guerrilla usability testing sessions. This talk was delivered at WordCamp London 2015 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/guerrilla-testing-wordcamp-150321134001-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> When you&#39;re tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather insights for improvement on your website or app. It also empowers us to design for real people, over client opinions. This presentation covers all of the key considerations when preparing for and running guerrilla usability testing sessions. This talk was delivered at WordCamp London 2015
The quick start guide to guerrilla usability testing from Lily Dart
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The ups and down of agile in an agency /slideshow/doing-agile-in-an-agency/45180734 agency-agile-150226095208-conversion-gate02
I discuss my experiences at dxw making the agile process work for us and our clients. The lessons we learned, and how created a stable agile approach to design and development. So much best practice advice and examples of successful agile in practice are geared towards product teams. When you’re actually working on the front lines with a client who has the drive to do things right, but is still limited by their timescale and budget, how can you make agile work? Originally presented at NorDevCon 2015]]>

I discuss my experiences at dxw making the agile process work for us and our clients. The lessons we learned, and how created a stable agile approach to design and development. So much best practice advice and examples of successful agile in practice are geared towards product teams. When you’re actually working on the front lines with a client who has the drive to do things right, but is still limited by their timescale and budget, how can you make agile work? Originally presented at NorDevCon 2015]]>
Thu, 26 Feb 2015 09:52:08 GMT /slideshow/doing-agile-in-an-agency/45180734 LilyDart@slideshare.net(LilyDart) The ups and down of agile in an agency LilyDart I discuss my experiences at dxw making the agile process work for us and our clients. The lessons we learned, and how created a stable agile approach to design and development. So much best practice advice and examples of successful agile in practice are geared towards product teams. When you’re actually working on the front lines with a client who has the drive to do things right, but is still limited by their timescale and budget, how can you make agile work? Originally presented at NorDevCon 2015 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/agency-agile-150226095208-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> I discuss my experiences at dxw making the agile process work for us and our clients. The lessons we learned, and how created a stable agile approach to design and development. So much best practice advice and examples of successful agile in practice are geared towards product teams. When you’re actually working on the front lines with a client who has the drive to do things right, but is still limited by their timescale and budget, how can you make agile work? Originally presented at NorDevCon 2015
The ups and down of agile in an agency from Lily Dart
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Guerrilla testing for content /slideshow/guerrilla-testing-for-content/44153338 guerrilla-testing-content-15min-150202051158-conversion-gate01
There is now a longer presentation on guerrilla usability testing here: http://www.slideshare.net/LilyDart/guerrilla-testingwordcamp When you're tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather some insights for improvement. Traditionally used for transactional services, this presentation covers some tips on focusing on more copy-led websites and services.]]>

There is now a longer presentation on guerrilla usability testing here: http://www.slideshare.net/LilyDart/guerrilla-testingwordcamp When you're tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather some insights for improvement. Traditionally used for transactional services, this presentation covers some tips on focusing on more copy-led websites and services.]]>
Mon, 02 Feb 2015 05:11:58 GMT /slideshow/guerrilla-testing-for-content/44153338 LilyDart@slideshare.net(LilyDart) Guerrilla testing for content LilyDart There is now a longer presentation on guerrilla usability testing here: http://www.slideshare.net/LilyDart/guerrilla-testingwordcamp When you're tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather some insights for improvement. Traditionally used for transactional services, this presentation covers some tips on focusing on more copy-led websites and services. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/guerrilla-testing-content-15min-150202051158-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> There is now a longer presentation on guerrilla usability testing here: http://www.slideshare.net/LilyDart/guerrilla-testingwordcamp When you&#39;re tight on time and budget guerrilla testing can be a quick and cheap alternative to lab usability testing to gather some insights for improvement. Traditionally used for transactional services, this presentation covers some tips on focusing on more copy-led websites and services.
Guerrilla testing for content from Lily Dart
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5 Design Lessons Learned From GOV.UK /LilyDart/5-things-we-learned-from-govuk vw4g5x5zsxksdvtfs8bw-signature-5b108dbb8358d2aebc69f9616a0df04cc9c0878dcf08baf7bcc36f37e2238c3a-poli-150202050750-conversion-gate02
A lightening talk on 5 of the most valuable lessons we can learn from the evolution of the GOV.UK service Originally presented at 300 Seconds in 2013]]>

A lightening talk on 5 of the most valuable lessons we can learn from the evolution of the GOV.UK service Originally presented at 300 Seconds in 2013]]>
Mon, 02 Feb 2015 05:07:50 GMT /LilyDart/5-things-we-learned-from-govuk LilyDart@slideshare.net(LilyDart) 5 things we learned from GOV.UK LilyDart A lightening talk on 5 of the most valuable lessons we can learn from the evolution of the GOV.UK service Originally presented at 300 Seconds in 2013 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/vw4g5x5zsxksdvtfs8bw-signature-5b108dbb8358d2aebc69f9616a0df04cc9c0878dcf08baf7bcc36f37e2238c3a-poli-150202050750-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A lightening talk on 5 of the most valuable lessons we can learn from the evolution of the GOV.UK service Originally presented at 300 Seconds in 2013
5 things we learned from GOV.UK from Lily Dart
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https://cdn.slidesharecdn.com/profile-photo-LilyDart-48x48.jpg?cb=1583760409 I specialise in bringing together requirements from users, stakeholders, team members and the business to design a clear and informed strategy for services and digital products. I use service design thinking and methodologies to ensure that the solutions we design are what users need, and what the business requires. I help to engage stakeholders, embed design thinking and agile processes in teams, and design and deliver excellent services. I have a particular interest in public sector work, and have worked with central government, local government, housing associations, charities and the NHS over the course of my career. In my personal time I enjoy mentoring young people in code and de... lily@lilydart.com https://cdn.slidesharecdn.com/ss_thumbnails/designingfortheuserexperiencenatfedpublish-160211113103-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/designing-for-the-user-experience-national-housing-federation-it-in-housing-2016/58144428 Designing for the user... https://cdn.slidesharecdn.com/ss_thumbnails/noexcusesuserresearch-ndc-160114135318-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/no-excuses-user-research/57054790 No excuses user research https://cdn.slidesharecdn.com/ss_thumbnails/lilydart-makingdesigndecisionsstick-150625152223-lva1-app6891-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/making-design-decisions-stick/49837794 Making design decision...