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London, United Kingdom United Kingdom

Service Design and User Experience at Lily Dart Ltd

Design

I specialise in bringing together requirements from users, stakeholders, team members and the business to design a clear and informed strategy for services and digital products. I use service design thinking and methodologies to ensure that the solutions we design are what users need, and what the business requires. I help to engage stakeholders, embed design thinking and agile processes in teams, and design and deliver excellent services. I have a particular interest in public sector work, and have worked with central government, local government, housing associations, charities and the NHS over the course of my career. In my personal time I enjoy mentoring young people in code and de...