ºÝºÝߣshows by User: SamanthaJTBurns / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: SamanthaJTBurns / Mon, 04 Jan 2021 10:41:53 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: SamanthaJTBurns Retaining customers in challenging times /slideshow/retaining-customers-in-challenging-times-240894022/240894022 retainingcustomersinchallengingtimes-210104104153
In the current world circumstances, we need a greater understanding of our customers' emotional state in order to more effectively build and keep their loyalty.]]>
In the current world circumstances, we need a greater understanding of our customers' emotional state in order to more effectively build and keep their loyalty.]]> Mon, 04 Jan 2021 10:41:53 GMT /slideshow/retaining-customers-in-challenging-times-240894022/240894022 SamanthaJTBurns@slideshare.net(SamanthaJTBurns) Retaining customers in challenging times SamanthaJTBurns In the current world circumstances, we need a greater understanding of our customers' emotional state in order to more effectively build and keep their loyalty. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/retainingcustomersinchallengingtimes-210104104153-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> In the current world circumstances, we need a greater understanding of our customers&#39; emotional state in order to more effectively build and keep their loyalty.
Retaining customers in challenging times from Samantha Hillion-Burns
]]> 25 0 https://cdn.slidesharecdn.com/ss_thumbnails/retainingcustomersinchallengingtimes-210104104153-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Retaining customers in challenging times /slideshow/retaining-customers-in-challenging-times/239752050 2020-201204074455
How to keep customers while they are experiencing the stress of COVID-19, lockdown and associated economic pressures. Presentation given at Insurance Conference. ]]>
How to keep customers while they are experiencing the stress of COVID-19, lockdown and associated economic pressures. Presentation given at Insurance Conference. ]]> Fri, 04 Dec 2020 07:44:55 GMT /slideshow/retaining-customers-in-challenging-times/239752050 SamanthaJTBurns@slideshare.net(SamanthaJTBurns) Retaining customers in challenging times SamanthaJTBurns How to keep customers while they are experiencing the stress of COVID-19, lockdown and associated economic pressures. Presentation given at Insurance Conference. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2020-201204074455-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How to keep customers while they are experiencing the stress of COVID-19, lockdown and associated economic pressures. Presentation given at Insurance Conference.
Retaining customers in challenging times from Samantha Hillion-Burns
]]> 13 0 https://cdn.slidesharecdn.com/ss_thumbnails/2020-201204074455-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://public.slidesharecdn.com/v2/images/profile-picture.png Founder and Director of Brilliance. Samantha Hillion-Burns is dedicated to helping companies around the world be more successful with their customers. Sam has over 20 years’ executive experience in the field of customer success, including customer experience management; customer trust and loyalty; customer ethics; customer communication; service design and complaints management. She has an international MBA cum laude mastering customer loyalty, and a degree in psychology and communications. Over 150 firms are using Brilliance custom-designed subscription systems to successfully implement, monitor and measure business practices to meet both customer experience and regulatory requirements. www.BrillianceCX.com https://cdn.slidesharecdn.com/ss_thumbnails/retainingcustomersinchallengingtimes-210104104153-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/retaining-customers-in-challenging-times-240894022/240894022 Retaining customers in... https://cdn.slidesharecdn.com/ss_thumbnails/2020-201204074455-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/retaining-customers-in-challenging-times/239752050 Retaining customers in...