際際滷shows by User: TroyDuMoulin / http://www.slideshare.net/images/logo.gif 際際滷shows by User: TroyDuMoulin / Thu, 16 Jun 2011 15:16:53 GMT 際際滷Share feed for 際際滷shows by User: TroyDuMoulin The 7 enablers and constraints of itsm 2011 v1 final /slideshow/the-7-enablers-and-constraints-of-itsm-2011-v1-final/8331025 the7enablersandconstraintsofitsm2011v1final-110616151656-phpapp01
Updated research into the 7 Enablers and Constraints of ITSM / ITIL projects]]>
Updated research into the 7 Enablers and Constraints of ITSM / ITIL projects]]> Thu, 16 Jun 2011 15:16:53 GMT /slideshow/the-7-enablers-and-constraints-of-itsm-2011-v1-final/8331025 TroyDuMoulin@slideshare.net(TroyDuMoulin) The 7 enablers and constraints of itsm 2011 v1 final TroyDuMoulin Updated research into the 7 Enablers and Constraints of ITSM / ITIL projects <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/the7enablersandconstraintsofitsm2011v1final-110616151656-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Updated research into the 7 Enablers and Constraints of ITSM / ITIL projects
The 7 enablers and constraints of itsm 2011 v1 final from Troy DuMoulin
]]> 2535 4 https://cdn.slidesharecdn.com/ss_thumbnails/the7enablersandconstraintsofitsm2011v1final-110616151656-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Planning for and assessing an itsm program /slideshow/planning-for-and-assessing-an-itsm-program/5367786 planningforandassessinganitsmprogram-101005203232-phpapp01
Critical success factors for an ITSM Program]]>
Critical success factors for an ITSM Program]]> Tue, 05 Oct 2010 20:32:19 GMT /slideshow/planning-for-and-assessing-an-itsm-program/5367786 TroyDuMoulin@slideshare.net(TroyDuMoulin) Planning for and assessing an itsm program TroyDuMoulin Critical success factors for an ITSM Program <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/planningforandassessinganitsmprogram-101005203232-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Critical success factors for an ITSM Program
Planning for and assessing an itsm program from Troy DuMoulin
]]> 1481 1 https://cdn.slidesharecdn.com/ss_thumbnails/planningforandassessinganitsmprogram-101005203232-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 The Art of Building a Process Design Team /slideshow/the-artofbuildinganitsm-processdesignteam-5317205/5317205 theartofbuildinganitsmprocessdesignteam-100929130007-phpapp01
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]]> Wed, 29 Sep 2010 12:59:57 GMT /slideshow/the-artofbuildinganitsm-processdesignteam-5317205/5317205 TroyDuMoulin@slideshare.net(TroyDuMoulin) The Art of Building a Process Design Team TroyDuMoulin <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/theartofbuildinganitsmprocessdesignteam-100929130007-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
The Art of Building a Process Design Team from Troy DuMoulin
]]> 351 1 https://cdn.slidesharecdn.com/ss_thumbnails/theartofbuildinganitsmprocessdesignteam-100929130007-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Cultural readiness for itsm v3 /slideshow/cultural-readiness-for-itsm-v3/5316971 culturalreadinessforitsmv3-100929123635-phpapp02
This is a presentation about an organization's cultural readiness to adopt IT Service Management principles and roadmaps. Further information can be found at the following blog article]]>
This is a presentation about an organization's cultural readiness to adopt IT Service Management principles and roadmaps. Further information can be found at the following blog article]]> Wed, 29 Sep 2010 12:36:27 GMT /slideshow/cultural-readiness-for-itsm-v3/5316971 TroyDuMoulin@slideshare.net(TroyDuMoulin) Cultural readiness for itsm v3 TroyDuMoulin This is a presentation about an organization's cultural readiness to adopt IT Service Management principles and roadmaps. Further information can be found at the following blog article <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/culturalreadinessforitsmv3-100929123635-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This is a presentation about an organization&#39;s cultural readiness to adopt IT Service Management principles and roadmaps. Further information can be found at the following blog article
Cultural readiness for itsm v3 from Troy DuMoulin
]]> 1188 1 https://cdn.slidesharecdn.com/ss_thumbnails/culturalreadinessforitsmv3-100929123635-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-TroyDuMoulin-48x48.jpg?cb=1582664261 Troy DuMoulin is an experienced Executive Consultant with a solid and rich background in business process re-engineering. Troy holds the Management Certificate in ITIL and has extensive experience in leading Service Management programs with a regional and global scope. His main focus at Pink Elephant is to deliver strategic and tactical level consulting services to clients based upon a demonstrated knowledge of organizational transformation issues. Troy is a frequent speaker at ITSM events and is a contributing Author for the ITIL Planning to Implement IT Service Management Book. He also works with ISACA on COBIT v4 development. http://blogs.pinkelephant.com/troy https://cdn.slidesharecdn.com/ss_thumbnails/the7enablersandconstraintsofitsm2011v1final-110616151656-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/the-7-enablers-and-constraints-of-itsm-2011-v1-final/8331025 The 7 enablers and con... https://cdn.slidesharecdn.com/ss_thumbnails/planningforandassessinganitsmprogram-101005203232-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/planning-for-and-assessing-an-itsm-program/5367786 Planning for and asses... https://cdn.slidesharecdn.com/ss_thumbnails/theartofbuildinganitsmprocessdesignteam-100929130007-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/the-artofbuildinganitsm-processdesignteam-5317205/5317205 The Art of Building a ...