際際滷shows by User: YCGCustomer / http://www.slideshare.net/images/logo.gif 際際滷shows by User: YCGCustomer / Thu, 10 Sep 2020 10:15:48 GMT 際際滷Share feed for 際際滷shows by User: YCGCustomer 廢廬 廚廩 廡 - 廖 廖廣 廬廣廩 廖廚廨 2020 /YCGCustomer/2020-238441899 bdoopex2-200910101549
廢廬 廖廡廨廬 廩 廖 廖廣 廬廣廩: 廖 廣廬 廚廨 廖 廣廬 廬 廢廨 廬廡]]>
廢廬 廖廡廨廬 廩 廖 廖廣 廬廣廩: 廖 廣廬 廚廨 廖 廣廬 廬 廢廨 廬廡]]> Thu, 10 Sep 2020 10:15:48 GMT /YCGCustomer/2020-238441899 YCGCustomer@slideshare.net(YCGCustomer) 廢廬 廚廩 廡 - 廖 廖廣 廬廣廩 廖廚廨 2020 YCGCustomer 廢廬 廖廡廨廬 廩 廖 廖廣 廬廣廩: 廖 廣廬 廚廨 廖 廣廬 廬 廢廨 廬廡 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bdoopex2-200910101549-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> 廢廬 廖廡廨廬 廩 廖 廖廣 廬廣廩: 廖 廣廬 廚廨 廖 廣廬 廬 廢廨 廬廡
廢廬 廚廩 廡 - 廖 廖廣 廬廣廩 廖廚廨 2020 from Gideon Cohen
]]> 36 0 https://cdn.slidesharecdn.com/ss_thumbnails/bdoopex2-200910101549-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Integrating Voice Of Customers with Customer Success /YCGCustomer/integrating-voice-of-customers-with-customer-success vocincsmmeetupjune2016final-160706155736
Beyond NPS and annual surveys:Integrating ongoing customer listening within CSM process. Dr. Guy Yogev,Managing Partner, BDO Customer Management ]]>
Beyond NPS and annual surveys:Integrating ongoing customer listening within CSM process. Dr. Guy Yogev,Managing Partner, BDO Customer Management ]]> Wed, 06 Jul 2016 15:57:36 GMT /YCGCustomer/integrating-voice-of-customers-with-customer-success YCGCustomer@slideshare.net(YCGCustomer) Integrating Voice Of Customers with Customer Success YCGCustomer Beyond NPS and annual surveys:Integrating ongoing customer listening within CSM process. Dr. Guy Yogev,Managing Partner, BDO Customer Management <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/vocincsmmeetupjune2016final-160706155736-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Beyond NPS and annual surveys:Integrating ongoing customer listening within CSM process. Dr. Guy Yogev,Managing Partner, BDO Customer Management
Integrating Voice Of Customers with Customer Success from Gideon Cohen
]]> 238 4 https://cdn.slidesharecdn.com/ss_thumbnails/vocincsmmeetupjune2016final-160706155736-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Post Usage ROI? /slideshow/post-usage-roi/63782888 whereistheroijustifyingarenewalorupsellusingactualcustomerusagedatav1-copy-160706155249
Post Usage ROI?Justifying a renewal or upsell using actual customer usage data. Ariel Utnik,VP Customer Success, Panaya ]]>
Post Usage ROI?Justifying a renewal or upsell using actual customer usage data. Ariel Utnik,VP Customer Success, Panaya ]]> Wed, 06 Jul 2016 15:52:49 GMT /slideshow/post-usage-roi/63782888 YCGCustomer@slideshare.net(YCGCustomer) Post Usage ROI? YCGCustomer Post Usage ROI?Justifying a renewal or upsell using actual customer usage data. Ariel Utnik,VP Customer Success, Panaya <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/whereistheroijustifyingarenewalorupsellusingactualcustomerusagedatav1-copy-160706155249-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Post Usage ROI?Justifying a renewal or upsell using actual customer usage data. Ariel Utnik,VP Customer Success, Panaya
Post Usage ROI? from Gideon Cohen
]]> 164 4 https://cdn.slidesharecdn.com/ss_thumbnails/whereistheroijustifyingarenewalorupsellusingactualcustomerusagedatav1-copy-160706155249-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Outbrain customer success - CSM TLV meetup June 2016 /slideshow/outbrain-customer-success-csm-tlv-meetup-june-2016/63782697 outbrain-customersuccess-meetupjune2016-160706154754
Low touch CSM challenges and technics:how to engage with customers during the various customer life cycles. Presentation by Miko Levy,VP Customer Acquisition, Outbrain]]>
Low touch CSM challenges and technics:how to engage with customers during the various customer life cycles. Presentation by Miko Levy,VP Customer Acquisition, Outbrain]]> Wed, 06 Jul 2016 15:47:54 GMT /slideshow/outbrain-customer-success-csm-tlv-meetup-june-2016/63782697 YCGCustomer@slideshare.net(YCGCustomer) Outbrain customer success - CSM TLV meetup June 2016 YCGCustomer Low touch CSM challenges and technics:how to engage with customers during the various customer life cycles. Presentation by Miko Levy,VP Customer Acquisition, Outbrain <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/outbrain-customersuccess-meetupjune2016-160706154754-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Low touch CSM challenges and technics:how to engage with customers during the various customer life cycles. Presentation by Miko Levy,VP Customer Acquisition, Outbrain
Outbrain customer success - CSM TLV meetup June 2016 from Gideon Cohen
]]> 343 4 https://cdn.slidesharecdn.com/ss_thumbnails/outbrain-customersuccess-meetupjune2016-160706154754-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Product Support the new way to do Business /slideshow/product-support-the-new-way-to-do-business-gadi-ness/36342712 productsupport-thenewwaytodobusiness-gadiness-140626104940-phpapp01
A presentation by Gabi Guedj at NESS given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]>
A presentation by Gabi Guedj at NESS given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]> Thu, 26 Jun 2014 10:49:40 GMT /slideshow/product-support-the-new-way-to-do-business-gadi-ness/36342712 YCGCustomer@slideshare.net(YCGCustomer) Product Support the new way to do Business YCGCustomer A presentation by Gabi Guedj at NESS given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/productsupport-thenewwaytodobusiness-gadiness-140626104940-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation by Gabi Guedj at NESS given at the B2B Customer Success &amp; Experience Seminar, June 18 2014 Tel-Aviv
Product Support the new way to do Business from Gideon Cohen
]]> 522 2 https://cdn.slidesharecdn.com/ss_thumbnails/productsupport-thenewwaytodobusiness-gadiness-140626104940-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Attentive - Enterprise Listening Solution by Top /slideshow/attentive-enterprise-listening-solution-by-top-36340963/36340963 attentive-enterpriselisteningsolutionbytop-140626101310-phpapp01
A presentation by Eyal Barnea EVP at TOP given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]>
A presentation by Eyal Barnea EVP at TOP given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]> Thu, 26 Jun 2014 10:13:09 GMT /slideshow/attentive-enterprise-listening-solution-by-top-36340963/36340963 YCGCustomer@slideshare.net(YCGCustomer) Attentive - Enterprise Listening Solution by Top YCGCustomer A presentation by Eyal Barnea EVP at TOP given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/attentive-enterpriselisteningsolutionbytop-140626101310-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation by Eyal Barnea EVP at TOP given at the B2B Customer Success &amp; Experience Seminar, June 18 2014 Tel-Aviv
Attentive - Enterprise Listening Solution by Top from Gideon Cohen
]]> 238 4 https://cdn.slidesharecdn.com/ss_thumbnails/attentive-enterpriselisteningsolutionbytop-140626101310-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 B2B - Measuring Customer Satisfaction - Comverse ltd /slideshow/b2b-measuring-customer-satisfaction-comverse-ltd/36340397 b2b-measuringcustomersatisfaction-comverseltd-140626100142-phpapp01
A presentation by Adi Agasi, Customers Satisfaction Manager at Comverese Ltd, given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]>
A presentation by Adi Agasi, Customers Satisfaction Manager at Comverese Ltd, given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]> Thu, 26 Jun 2014 10:01:42 GMT /slideshow/b2b-measuring-customer-satisfaction-comverse-ltd/36340397 YCGCustomer@slideshare.net(YCGCustomer) B2B - Measuring Customer Satisfaction - Comverse ltd YCGCustomer A presentation by Adi Agasi, Customers Satisfaction Manager at Comverese Ltd, given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/b2b-measuringcustomersatisfaction-comverseltd-140626100142-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation by Adi Agasi, Customers Satisfaction Manager at Comverese Ltd, given at the B2B Customer Success &amp; Experience Seminar, June 18 2014 Tel-Aviv
B2B - Measuring Customer Satisfaction - Comverse ltd from Gideon Cohen
]]> 429 4 https://cdn.slidesharecdn.com/ss_thumbnails/b2b-measuringcustomersatisfaction-comverseltd-140626100142-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Managing service projects in a B2B environment /slideshow/managing-service-projects-in-a-b2b-environment/36182808 managingserviceprojectsinab2benvironment-140623020930-phpapp01
A presentation by Eyal Lubin Service Operation Director at Nice Systems given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]>
A presentation by Eyal Lubin Service Operation Director at Nice Systems given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]> Mon, 23 Jun 2014 02:09:30 GMT /slideshow/managing-service-projects-in-a-b2b-environment/36182808 YCGCustomer@slideshare.net(YCGCustomer) Managing service projects in a B2B environment YCGCustomer A presentation by Eyal Lubin Service Operation Director at Nice Systems given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/managingserviceprojectsinab2benvironment-140623020930-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation by Eyal Lubin Service Operation Director at Nice Systems given at the B2B Customer Success &amp; Experience Seminar, June 18 2014 Tel-Aviv
Managing service projects in a B2B environment from Gideon Cohen
]]> 357 2 https://cdn.slidesharecdn.com/ss_thumbnails/managingserviceprojectsinab2benvironment-140623020930-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Voice of Customers programs in B2B /slideshow/ycg-b2-b-voice-of-customer/36182346 ycg-b2bvoiceofcustomer-140623015217-phpapp02
A presentation by Dr. Guy Yogev CEO at YCG Customer Startegies given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]>
A presentation by Dr. Guy Yogev CEO at YCG Customer Startegies given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv]]> Mon, 23 Jun 2014 01:52:17 GMT /slideshow/ycg-b2-b-voice-of-customer/36182346 YCGCustomer@slideshare.net(YCGCustomer) Voice of Customers programs in B2B YCGCustomer A presentation by Dr. Guy Yogev CEO at YCG Customer Startegies given at the B2B Customer Success & Experience Seminar, June 18 2014 Tel-Aviv <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ycg-b2bvoiceofcustomer-140623015217-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation by Dr. Guy Yogev CEO at YCG Customer Startegies given at the B2B Customer Success &amp; Experience Seminar, June 18 2014 Tel-Aviv
Voice of Customers programs in B2B from Gideon Cohen
]]> 1273 6 https://cdn.slidesharecdn.com/ss_thumbnails/ycg-b2bvoiceofcustomer-140623015217-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Retention and upsale in using customer data /slideshow/retention-and-upsale-in-using-customer-data/36181351 retentionandupsaleinusingcustomerdata-140623011634-phpapp01
A presentation given by Ariel Autnik, VP Customer Success at Panaya at the B2B Customer Succcess & Experience on June 18 2014 Tel-Aviv. Describing how to turn customer data to actionable knowledge in SaaS products. ]]>
A presentation given by Ariel Autnik, VP Customer Success at Panaya at the B2B Customer Succcess & Experience on June 18 2014 Tel-Aviv. Describing how to turn customer data to actionable knowledge in SaaS products. ]]> Mon, 23 Jun 2014 01:16:34 GMT /slideshow/retention-and-upsale-in-using-customer-data/36181351 YCGCustomer@slideshare.net(YCGCustomer) Retention and upsale in using customer data YCGCustomer A presentation given by Ariel Autnik, VP Customer Success at Panaya at the B2B Customer Succcess & Experience on June 18 2014 Tel-Aviv. Describing how to turn customer data to actionable knowledge in SaaS products. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/retentionandupsaleinusingcustomerdata-140623011634-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation given by Ariel Autnik, VP Customer Success at Panaya at the B2B Customer Succcess &amp; Experience on June 18 2014 Tel-Aviv. Describing how to turn customer data to actionable knowledge in SaaS products.
Retention and upsale in using customer data from Gideon Cohen
]]> 351 3 https://cdn.slidesharecdn.com/ss_thumbnails/retentionandupsaleinusingcustomerdata-140623011634-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 廩廨廬 廣 廢 廨廬 /slideshow/ss-18456732/18456732 random-130409023250-phpapp01
廩 廬 廡 廩廚廨 廩廨廬 廨 廣廩]]>
廩 廬 廡 廩廚廨 廩廨廬 廨 廣廩]]> Tue, 09 Apr 2013 02:32:50 GMT /slideshow/ss-18456732/18456732 YCGCustomer@slideshare.net(YCGCustomer) 廩廨廬 廣 廢 廨廬 YCGCustomer 廩 廬 廡 廩廚廨 廩廨廬 廨 廣廩 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/random-130409023250-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> 廩 廬 廡 廩廚廨 廩廨廬 廨 廣廩
廩廨廬 廣 廢 廨廬 from Gideon Cohen
]]> 410 2 https://cdn.slidesharecdn.com/ss_thumbnails/random-130409023250-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-YCGCustomer-48x48.jpg?cb=1599732822 Gideon Cohen has over 15 years of experience in developing software solutions in the customer listening and management field. He is an expert in the fields of Customer Experience Management and Social Media Marketing. www.bdo.co.il https://cdn.slidesharecdn.com/ss_thumbnails/bdoopex2-200910101549-thumbnail.jpg?width=320&height=320&fit=bounds YCGCustomer/2020-238441899 廢廬 廚廩 廡 - 廖... https://cdn.slidesharecdn.com/ss_thumbnails/vocincsmmeetupjune2016final-160706155736-thumbnail.jpg?width=320&height=320&fit=bounds YCGCustomer/integrating-voice-of-customers-with-customer-success Integrating Voice Of C... https://cdn.slidesharecdn.com/ss_thumbnails/whereistheroijustifyingarenewalorupsellusingactualcustomerusagedatav1-copy-160706155249-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/post-usage-roi/63782888 Post Usage ROI?