ºÝºÝߣshows by User: mmorillon / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: mmorillon / Thu, 06 Jan 2011 04:51:43 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: mmorillon centre de-contact_tendances_2011 https://fr.slideshare.net/slideshow/centre-decontacttendances2011/6465706 file1-centredecontacttendances2011-110106045149-phpapp01
Centre de contact, les tendance FR.]]>
Centre de contact, les tendance FR.]]> Thu, 06 Jan 2011 04:51:43 GMT https://fr.slideshare.net/slideshow/centre-decontacttendances2011/6465706 mmorillon@slideshare.net(mmorillon) centre de-contact_tendances_2011 mmorillon Centre de contact, les tendance FR. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/file1-centredecontacttendances2011-110106045149-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Centre de contact, les tendance FR.
from Mikael Morillon
]]> 565 2 https://cdn.slidesharecdn.com/ss_thumbnails/file1-centredecontacttendances2011-110106045149-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 2899 Bwp Flash Through Sip Screen /slideshow/2899-bwp-flash-through-sip-screen/6465312 2899bwpflashthroughsipscreen-12943069066276-phpapp02
Enabling Flash Contact with Genesys SIP]]>
Enabling Flash Contact with Genesys SIP]]> Thu, 06 Jan 2011 03:42:25 GMT /slideshow/2899-bwp-flash-through-sip-screen/6465312 mmorillon@slideshare.net(mmorillon) 2899 Bwp Flash Through Sip Screen mmorillon Enabling Flash Contact with Genesys SIP <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2899bwpflashthroughsipscreen-12943069066276-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Enabling Flash Contact with Genesys SIP
2899 Bwp Flash Through Sip Screen from Mikael Morillon
]]> 817 0 https://cdn.slidesharecdn.com/ss_thumbnails/2899bwpflashthroughsipscreen-12943069066276-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Sip Empowering Enterprise Screen /slideshow/sip-empowering-enterprise-screen/6465306 sipempoweringenterprisescreen-12943068807911-phpapp01
Genesys SIP - Empowering Enterprise-Wide Customer Service White Paper]]>
Genesys SIP - Empowering Enterprise-Wide Customer Service White Paper]]> Thu, 06 Jan 2011 03:41:59 GMT /slideshow/sip-empowering-enterprise-screen/6465306 mmorillon@slideshare.net(mmorillon) Sip Empowering Enterprise Screen mmorillon Genesys SIP - Empowering Enterprise-Wide Customer Service White Paper <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sipempoweringenterprisescreen-12943068807911-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Genesys SIP - Empowering Enterprise-Wide Customer Service White Paper
Sip Empowering Enterprise Screen from Mikael Morillon
]]> 740 1 https://cdn.slidesharecdn.com/ss_thumbnails/sipempoweringenterprisescreen-12943068807911-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Ip, Sip Transformation Creating A Roadmap /slideshow/ip-sip-transformation-creating-a-roadmap/6465302 ipsiptransformationcreatingaroadmap-12943068299321-phpapp02
IP/SIP Transformation White Paper]]>
IP/SIP Transformation White Paper]]> Thu, 06 Jan 2011 03:41:17 GMT /slideshow/ip-sip-transformation-creating-a-roadmap/6465302 mmorillon@slideshare.net(mmorillon) Ip, Sip Transformation Creating A Roadmap mmorillon IP/SIP Transformation White Paper <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ipsiptransformationcreatingaroadmap-12943068299321-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> IP/SIP Transformation White Paper
Ip, Sip Transformation Creating A Roadmap from Mikael Morillon
]]> 359 2 https://cdn.slidesharecdn.com/ss_thumbnails/ipsiptransformationcreatingaroadmap-12943068299321-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 2833 Bwp Sip Server Screen /slideshow/2833-bwp-sip-server-screen/6465283 2833bwpsipserverscreen-12943067325071-phpapp01
Taking A SIP - What Executives Should Know About IP Transformation White Paper]]>
Taking A SIP - What Executives Should Know About IP Transformation White Paper]]> Thu, 06 Jan 2011 03:39:06 GMT /slideshow/2833-bwp-sip-server-screen/6465283 mmorillon@slideshare.net(mmorillon) 2833 Bwp Sip Server Screen mmorillon Taking A SIP - What Executives Should Know About IP Transformation White Paper <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2833bwpsipserverscreen-12943067325071-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Taking A SIP - What Executives Should Know About IP Transformation White Paper
2833 Bwp Sip Server Screen from Mikael Morillon
]]> 207 1 https://cdn.slidesharecdn.com/ss_thumbnails/2833bwpsipserverscreen-12943067325071-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Emea Cross Channel Survey A4 Final Press /slideshow/emea-cross-channel-survey-a4-final-press/6465277 emeacrosschannelsurveya4finalpress-12943065757865-phpapp02
The Cross Channel Customer Experience Survey 2010 - EMEA]]>
The Cross Channel Customer Experience Survey 2010 - EMEA]]> Thu, 06 Jan 2011 03:37:17 GMT /slideshow/emea-cross-channel-survey-a4-final-press/6465277 mmorillon@slideshare.net(mmorillon) Emea Cross Channel Survey A4 Final Press mmorillon The Cross Channel Customer Experience Survey 2010 - EMEA <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/emeacrosschannelsurveya4finalpress-12943065757865-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Cross Channel Customer Experience Survey 2010 - EMEA
Emea Cross Channel Survey A4 Final Press from Mikael Morillon
]]> 170 1 https://cdn.slidesharecdn.com/ss_thumbnails/emeacrosschannelsurveya4finalpress-12943065757865-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 I Wd Wp Final%20(2) /slideshow/i-wd-wp-final202/5393595 iwdwpfinal202-12865473883426-phpapp02
Service Delivery Optimization: Increase Enterprise Efficiency and Effectiveness]]>
Service Delivery Optimization: Increase Enterprise Efficiency and Effectiveness]]> Fri, 08 Oct 2010 09:18:35 GMT /slideshow/i-wd-wp-final202/5393595 mmorillon@slideshare.net(mmorillon) I Wd Wp Final%20(2) mmorillon Service Delivery Optimization: Increase Enterprise Efficiency and Effectiveness <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/iwdwpfinal202-12865473883426-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Service Delivery Optimization: Increase Enterprise Efficiency and Effectiveness
I Wd Wp Final%20(2) from Mikael Morillon
]]> 349 1 https://cdn.slidesharecdn.com/ss_thumbnails/iwdwpfinal202-12865473883426-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Rapid Business Assessment Overview [French V1.0 April2009] https://fr.slideshare.net/mmorillon/rapid-business-assessment-overview-french-v10-april2009 rapidbusinessassessmentoverviewfrenchv10april2009-12865428300286-phpapp02
Genesys provides Business Consulting assessment.]]>
Genesys provides Business Consulting assessment.]]> Fri, 08 Oct 2010 08:04:02 GMT https://fr.slideshare.net/mmorillon/rapid-business-assessment-overview-french-v10-april2009 mmorillon@slideshare.net(mmorillon) Rapid Business Assessment Overview [French V1.0 April2009] mmorillon Genesys provides Business Consulting assessment. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/rapidbusinessassessmentoverviewfrenchv10april2009-12865428300286-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Genesys provides Business Consulting assessment.
from Mikael Morillon
]]> 1031 65 https://cdn.slidesharecdn.com/ss_thumbnails/rapidbusinessassessmentoverviewfrenchv10april2009-12865428300286-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-mmorillon-48x48.jpg?cb=1522978235 With an extensive customer-care background in the fast-paced, demanding setting of a 24/7 environment – servicing customer of EMEA’s premier companies – my qualifications offer you the reality of a seamless transition into the world of a results-oriented, quality-focused operation. My professional experience, spanning 12 years of multilevel responsibility, has been dominated by repeated successes in • Enhancing client satisfaction and relations • Enhacing Customer Experience • Increasing profits • Exceeding client quality expectations • Managing projects within budget, timing and planning • Implementing process development strategies Consultant in a wide vari allaboutcem.blogspot.com/ https://cdn.slidesharecdn.com/ss_thumbnails/file1-centredecontacttendances2011-110106045149-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/centre-decontacttendances2011/6465706 centre de-contact_tend... https://cdn.slidesharecdn.com/ss_thumbnails/2899bwpflashthroughsipscreen-12943069066276-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/2899-bwp-flash-through-sip-screen/6465312 2899 Bwp Flash Through... https://cdn.slidesharecdn.com/ss_thumbnails/sipempoweringenterprisescreen-12943068807911-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/sip-empowering-enterprise-screen/6465306 Sip Empowering Enterpr...