際際滷shows by User: ortegatako / http://www.slideshare.net/images/logo.gif 際際滷shows by User: ortegatako / Tue, 15 Jan 2013 16:54:28 GMT 際際滷Share feed for 際際滷shows by User: ortegatako Working with Difficult Customers /slideshow/working-with-difficult-customers/16011055 customerservicedifficultcust01-2013-130115165428-phpapp01
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Tue, 15 Jan 2013 16:54:28 GMT /slideshow/working-with-difficult-customers/16011055 ortegatako@slideshare.net(ortegatako) Working with Difficult Customers ortegatako <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerservicedifficultcust01-2013-130115165428-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Working with Difficult Customers from Alejandro Ortega
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Quality in conversation new 11 2012 /slideshow/quality-in-conversation-new-11-2012/15994335 qualityinconversationnew11-2012-130114173848-phpapp02
Quality in Conversation; the tenets of productive telephone communication. In this presentation we cover the various aspects and techniques of providing excellent customer service. We address the attributes of successful customer service representatives, research that supports the importance of communication, the different stages of call handling, the communication quirks and common courtesies of the customer service world. ]]>

Quality in Conversation; the tenets of productive telephone communication. In this presentation we cover the various aspects and techniques of providing excellent customer service. We address the attributes of successful customer service representatives, research that supports the importance of communication, the different stages of call handling, the communication quirks and common courtesies of the customer service world. ]]>
Mon, 14 Jan 2013 17:38:48 GMT /slideshow/quality-in-conversation-new-11-2012/15994335 ortegatako@slideshare.net(ortegatako) Quality in conversation new 11 2012 ortegatako Quality in Conversation; the tenets of productive telephone communication. In this presentation we cover the various aspects and techniques of providing excellent customer service. We address the attributes of successful customer service representatives, research that supports the importance of communication, the different stages of call handling, the communication quirks and common courtesies of the customer service world. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/qualityinconversationnew11-2012-130114173848-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Quality in Conversation; the tenets of productive telephone communication. In this presentation we cover the various aspects and techniques of providing excellent customer service. We address the attributes of successful customer service representatives, research that supports the importance of communication, the different stages of call handling, the communication quirks and common courtesies of the customer service world.
Quality in conversation new 11 2012 from Alejandro Ortega
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https://cdn.slidesharecdn.com/profile-photo-ortegatako-48x48.jpg?cb=1523539424 www.linkedin.com/pub/alejandro-ortega/56/85a/356/ https://cdn.slidesharecdn.com/ss_thumbnails/customerservicedifficultcust01-2013-130115165428-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/working-with-difficult-customers/16011055 Working with Difficult... https://cdn.slidesharecdn.com/ss_thumbnails/qualityinconversationnew11-2012-130114173848-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/quality-in-conversation-new-11-2012/15994335 Quality in conversatio...