ºÝºÝߣshows by User: st_moritz / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: st_moritz / Sat, 21 Oct 2023 14:52:12 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: st_moritz Planning for a future where robots and humans work together /slideshow/planning-for-a-future-where-robots-and-humans-work-together/262577405 planningforafuturewhererobotsandhumansworktogethersthlmtechfestrakhiandstefan20190911final-231021145212-6ad1038e
Exploring how we can think about and shape a positive future where humans and robots work togethe.]]>
Exploring how we can think about and shape a positive future where humans and robots work togethe.]]> Sat, 21 Oct 2023 14:52:12 GMT /slideshow/planning-for-a-future-where-robots-and-humans-work-together/262577405 st_moritz@slideshare.net(st_moritz) Planning for a future where robots and humans work together st_moritz Exploring how we can think about and shape a positive future where humans and robots work togethe. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/planningforafuturewhererobotsandhumansworktogethersthlmtechfestrakhiandstefan20190911final-231021145212-6ad1038e-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Exploring how we can think about and shape a positive future where humans and robots work togethe.
Planning for a future where robots and humans work together from Stefan Moritz
]]> 62 0 https://cdn.slidesharecdn.com/ss_thumbnails/planningforafuturewhererobotsandhumansworktogethersthlmtechfestrakhiandstefan20190911final-231021145212-6ad1038e-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Business Value of Design /st_moritz/business-value-of-design 20190403bvodoslokeynote-231021143846-c8825715
The potential for design-driven growth is enormous in both product- and service-based sectors The four themes of good design described below form the basis of the McKinsey Design Index (MDI), which rates companies by how strong they are at design and—for the first time—how that links up with the financial performance of each company https://www.mckinsey.com/capabilities/mckinsey-design/our-insights/the-business-value-of-design]]>
The potential for design-driven growth is enormous in both product- and service-based sectors The four themes of good design described below form the basis of the McKinsey Design Index (MDI), which rates companies by how strong they are at design and—for the first time—how that links up with the financial performance of each company https://www.mckinsey.com/capabilities/mckinsey-design/our-insights/the-business-value-of-design]]> Sat, 21 Oct 2023 14:38:46 GMT /st_moritz/business-value-of-design st_moritz@slideshare.net(st_moritz) Business Value of Design st_moritz The potential for design-driven growth is enormous in both product- and service-based sectors The four themes of good design described below form the basis of the McKinsey Design Index (MDI), which rates companies by how strong they are at design and—for the first time—how that links up with the financial performance of each company https://www.mckinsey.com/capabilities/mckinsey-design/our-insights/the-business-value-of-design <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/20190403bvodoslokeynote-231021143846-c8825715-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The potential for design-driven growth is enormous in both product- and service-based sectors The four themes of good design described below form the basis of the McKinsey Design Index (MDI), which rates companies by how strong they are at design and—for the first time—how that links up with the financial performance of each company https://www.mckinsey.com/capabilities/mckinsey-design/our-insights/the-business-value-of-design
Business Value of Design from Stefan Moritz
]]> 60 0 https://cdn.slidesharecdn.com/ss_thumbnails/20190403bvodoslokeynote-231021143846-c8825715-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Customer-Centric Leadership – from Hype to Habit /slideshow/customercentric-leadership-from-hype-to-habit/262576754 230131customerexperienceleadershipfromhypetohabitkeynotevsf-231021143226-33cdfe6d
The bar on customer experience has been rising steadily, with B2B companies falling behind. This presentation highlights seven principles to boost customer centric leadership and several transformative shifts to impact profitable growth and increased satisfaction.]]>
The bar on customer experience has been rising steadily, with B2B companies falling behind. This presentation highlights seven principles to boost customer centric leadership and several transformative shifts to impact profitable growth and increased satisfaction.]]> Sat, 21 Oct 2023 14:32:26 GMT /slideshow/customercentric-leadership-from-hype-to-habit/262576754 st_moritz@slideshare.net(st_moritz) Customer-Centric Leadership – from Hype to Habit st_moritz The bar on customer experience has been rising steadily, with B2B companies falling behind. This presentation highlights seven principles to boost customer centric leadership and several transformative shifts to impact profitable growth and increased satisfaction. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/230131customerexperienceleadershipfromhypetohabitkeynotevsf-231021143226-33cdfe6d-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The bar on customer experience has been rising steadily, with B2B companies falling behind. This presentation highlights seven principles to boost customer centric leadership and several transformative shifts to impact profitable growth and increased satisfaction.
Customer-Centric Leadership – from Hype to Habit from Stefan Moritz
]]> 1229 0 https://cdn.slidesharecdn.com/ss_thumbnails/230131customerexperienceleadershipfromhypetohabitkeynotevsf-231021143226-33cdfe6d-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Humanzing the future of work /slideshow/humanzing-the-future-of-work/119227891 humanzingthefutureofwork-181012165131
Automation and robots are not the problem facing the future of work. The real issue is that 72% of employees are not engaged at work. We are wasting human potential. Instead we should focus on leveraging technology to make us better humans. This presentation describes four shifts required to shape the future we want to work and live in.]]>
Automation and robots are not the problem facing the future of work. The real issue is that 72% of employees are not engaged at work. We are wasting human potential. Instead we should focus on leveraging technology to make us better humans. This presentation describes four shifts required to shape the future we want to work and live in.]]> Fri, 12 Oct 2018 16:51:31 GMT /slideshow/humanzing-the-future-of-work/119227891 st_moritz@slideshare.net(st_moritz) Humanzing the future of work st_moritz Automation and robots are not the problem facing the future of work. The real issue is that 72% of employees are not engaged at work. We are wasting human potential. Instead we should focus on leveraging technology to make us better humans. This presentation describes four shifts required to shape the future we want to work and live in. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/humanzingthefutureofwork-181012165131-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Automation and robots are not the problem facing the future of work. The real issue is that 72% of employees are not engaged at work. We are wasting human potential. Instead we should focus on leveraging technology to make us better humans. This presentation describes four shifts required to shape the future we want to work and live in.
Humanzing the future of work from Stefan Moritz
]]> 1960 9 https://cdn.slidesharecdn.com/ss_thumbnails/humanzingthefutureofwork-181012165131-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Growing existing business with Customer Experience for Telcos /slideshow/growing-existing-business-with-customer-experience-for-telcos/70221218 growingexistingbusinesswithcxintelco-161217042550
Short deck introducing a major challenge of the Telco industry: The lost connection with customers and three drivers to move to a people-driven approach in order to unlock innovation and customer value to drive growth of existing business.]]>
Short deck introducing a major challenge of the Telco industry: The lost connection with customers and three drivers to move to a people-driven approach in order to unlock innovation and customer value to drive growth of existing business.]]> Sat, 17 Dec 2016 04:25:50 GMT /slideshow/growing-existing-business-with-customer-experience-for-telcos/70221218 st_moritz@slideshare.net(st_moritz) Growing existing business with Customer Experience for Telcos st_moritz Short deck introducing a major challenge of the Telco industry: The lost connection with customers and three drivers to move to a people-driven approach in order to unlock innovation and customer value to drive growth of existing business. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/growingexistingbusinesswithcxintelco-161217042550-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Short deck introducing a major challenge of the Telco industry: The lost connection with customers and three drivers to move to a people-driven approach in order to unlock innovation and customer value to drive growth of existing business.
Growing existing business with Customer Experience for Telcos from Stefan Moritz
]]> 1746 3 https://cdn.slidesharecdn.com/ss_thumbnails/growingexistingbusinesswithcxintelco-161217042550-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Storytelling ›› Storydoing – Stefan Moritz NexterdayNorth16 /slideshow/storytelling-storydoing-stefan-moritz-nexterdaynorth16/69629240 moritzstorytellingstorydoing-161129094846
Customer Experience is the new frontier for brands to differentiate. www.veryday.com]]>
Customer Experience is the new frontier for brands to differentiate. www.veryday.com]]> Tue, 29 Nov 2016 09:48:46 GMT /slideshow/storytelling-storydoing-stefan-moritz-nexterdaynorth16/69629240 st_moritz@slideshare.net(st_moritz) Storytelling ›› Storydoing – Stefan Moritz NexterdayNorth16 st_moritz Customer Experience is the new frontier for brands to differentiate. www.veryday.com <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/moritzstorytellingstorydoing-161129094846-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer Experience is the new frontier for brands to differentiate. www.veryday.com
Storytelling ›› Storydoing – Stefan Moritz NexterdayNorth16 from Stefan Moritz
]]> 2639 5 https://cdn.slidesharecdn.com/ss_thumbnails/moritzstorytellingstorydoing-161129094846-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Veryday Future CXpectations whitepaper /slideshow/veryday-future-cxpectations-whitepaper/65412355 5acc55b5-2125-49b2-8020-022dafab535c-160827053307
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Veryday Future CXpectations whitepaper from Stefan Moritz
]]> 533 2 https://cdn.slidesharecdn.com/ss_thumbnails/5acc55b5-2125-49b2-8020-022dafab535c-160827053307-thumbnail.jpg?width=120&height=120&fit=bounds document 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Stefan Moritz material sample /slideshow/stefan-moritz-material-sample/65412323 8f788aaa-88a9-41f5-8b86-fd686eaca682-160827053043
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]]> Sat, 27 Aug 2016 05:30:43 GMT /slideshow/stefan-moritz-material-sample/65412323 st_moritz@slideshare.net(st_moritz) Stefan Moritz material sample st_moritz <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/8f788aaa-88a9-41f5-8b86-fd686eaca682-160827053043-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Stefan Moritz material sample from Stefan Moritz
]]> 734 3 https://cdn.slidesharecdn.com/ss_thumbnails/8f788aaa-88a9-41f5-8b86-fd686eaca682-160827053043-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 service experience summit shanghai 2014 stefan moritz /slideshow/veryday-service-experience-summit-shanghai-2014-0808/38362135 verydayserviceexperiencesummitshanghai2014-08-08-140826051202-phpapp01
Customer Experience is the next frontier for differentiation, value creation and growth. Everything is more connected and complex than ever. New customer expectations arise and cross boundaries. Service Design combines customer focus and customer centricity will create competitive advantage, loyal satisfied customers and higher profit margins. ]]>
Customer Experience is the next frontier for differentiation, value creation and growth. Everything is more connected and complex than ever. New customer expectations arise and cross boundaries. Service Design combines customer focus and customer centricity will create competitive advantage, loyal satisfied customers and higher profit margins. ]]> Tue, 26 Aug 2014 05:12:01 GMT /slideshow/veryday-service-experience-summit-shanghai-2014-0808/38362135 st_moritz@slideshare.net(st_moritz) service experience summit shanghai 2014 stefan moritz st_moritz Customer Experience is the next frontier for �differentiation, value creation and growth. Everything is more connected and complex than ever. New customer expectations arise and cross boundaries. Service Design combines customer focus and customer centricity will create competitive advantage, loyal satisfied customers and higher profit margins. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/verydayserviceexperiencesummitshanghai2014-08-08-140826051202-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer Experience is the next frontier for �differentiation, value creation and growth. Everything is more connected and complex than ever. New customer expectations arise and cross boundaries. Service Design combines customer focus and customer centricity will create competitive advantage, loyal satisfied customers and higher profit margins.
service experience summit shanghai 2014 stefan moritz from Stefan Moritz
]]> 43755 6 https://cdn.slidesharecdn.com/ss_thumbnails/verydayserviceexperiencesummitshanghai2014-08-08-140826051202-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Transforming health care with Service Design – Global Service Design Conferenc 2013 /slideshow/transforming-health-care-with-service-design/29795300 2013-140108024034-phpapp01
How to achieve lower cost and better outcomes through a proactive, preventative, predictive and preemptive care paradigm.]]>
How to achieve lower cost and better outcomes through a proactive, preventative, predictive and preemptive care paradigm.]]> Wed, 08 Jan 2014 02:40:34 GMT /slideshow/transforming-health-care-with-service-design/29795300 st_moritz@slideshare.net(st_moritz) Transforming health care with Service Design – Global Service Design Conferenc 2013 st_moritz How to achieve lower cost and better outcomes through a proactive, preventative, predictive and preemptive care paradigm. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2013-140108024034-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How to achieve lower cost and better outcomes through a proactive, preventative, predictive and preemptive care paradigm.
Transforming health care with Service Design – Global Service Design Conferenc 2013 from Stefan Moritz
]]> 10735 7 https://cdn.slidesharecdn.com/ss_thumbnails/2013-140108024034-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Designship prototyping workshop /slideshow/designship-prototyping-workshop/14234965 designshipprototyping5sept-120910090939-phpapp02
Experience Prototyping workshop. Stockholm, 05 September.]]>
Experience Prototyping workshop. Stockholm, 05 September.]]> Mon, 10 Sep 2012 09:09:38 GMT /slideshow/designship-prototyping-workshop/14234965 st_moritz@slideshare.net(st_moritz) Designship prototyping workshop st_moritz Experience Prototyping workshop. Stockholm, 05 September. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/designshipprototyping5sept-120910090939-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Experience Prototyping workshop. Stockholm, 05 September.
Designship prototyping workshop from Stefan Moritz
]]> 1823 5 https://cdn.slidesharecdn.com/ss_thumbnails/designshipprototyping5sept-120910090939-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Service design introduction – designship – stefan moritz /slideshow/service-design-introduction-designship-stefan-moritz/14234886 servicedesignintroductiondesignshipstefanmoritz-120910090633-phpapp01
Introduction to service design for a group of international students. Stockholm, 03 September.]]>
Introduction to service design for a group of international students. Stockholm, 03 September.]]> Mon, 10 Sep 2012 09:06:32 GMT /slideshow/service-design-introduction-designship-stefan-moritz/14234886 st_moritz@slideshare.net(st_moritz) Service design introduction – designship – stefan moritz st_moritz Introduction to service design for a group of international students. Stockholm, 03 September. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/servicedesignintroductiondesignshipstefanmoritz-120910090633-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Introduction to service design for a group of international students. Stockholm, 03 September.
Service design introduction – designship – stefan moritz from Stefan Moritz
]]> 4787 18 https://cdn.slidesharecdn.com/ss_thumbnails/servicedesignintroductiondesignshipstefanmoritz-120910090633-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 World trends in service design – institute of design warsaw 2011 /slideshow/world-trends-in-service-design-institute-of-design-warsaw-2011/10611847 worldtrendsinservicedesigninstituteofdesignwarsaw2011-111216033100-phpapp01
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]]> Fri, 16 Dec 2011 03:30:58 GMT /slideshow/world-trends-in-service-design-institute-of-design-warsaw-2011/10611847 st_moritz@slideshare.net(st_moritz) World trends in service design – institute of design warsaw 2011 st_moritz <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/worldtrendsinservicedesigninstituteofdesignwarsaw2011-111216033100-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
World trends in service design – institute of design warsaw 2011 from Stefan Moritz
]]> 7026 12 https://cdn.slidesharecdn.com/ss_thumbnails/worldtrendsinservicedesigninstituteofdesignwarsaw2011-111216033100-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Products to services – transformation of the world markets orientation – institute of design warsaw /slideshow/products-to-services-transformation-of-the-world-markets-orientation-institute-of-design-warsaw/10611805 productstoservicestransformationoftheworldmarketsorientationinstituteofdesignwarsaw-111216032343-phpapp01
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]]> Fri, 16 Dec 2011 03:23:42 GMT /slideshow/products-to-services-transformation-of-the-world-markets-orientation-institute-of-design-warsaw/10611805 st_moritz@slideshare.net(st_moritz) Products to services – transformation of the world markets orientation – institute of design warsaw st_moritz <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/productstoservicestransformationoftheworldmarketsorientationinstituteofdesignwarsaw-111216032343-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Products to services – transformation of the world markets orientation – institute of design warsaw from Stefan Moritz
]]> 7979 13 https://cdn.slidesharecdn.com/ss_thumbnails/productstoservicestransformationoftheworldmarketsorientationinstituteofdesignwarsaw-111216032343-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 DMI Stefan Moritz May 2011 /slideshow/dmi-stefan-moritz-may-2011/8040482 dmistefanmoritzmay2011-110520082503-phpapp02
The value of service design in big organisations and how to make it work – DMI conference Amsterdam Link on Prezi http://bit.ly/DMI2011ASM]]>
The value of service design in big organisations and how to make it work – DMI conference Amsterdam Link on Prezi http://bit.ly/DMI2011ASM]]> Fri, 20 May 2011 08:24:57 GMT /slideshow/dmi-stefan-moritz-may-2011/8040482 st_moritz@slideshare.net(st_moritz) DMI Stefan Moritz May 2011 st_moritz The value of service design in big organisations and how to make it work – DMI conference Amsterdam Link on Prezi http://bit.ly/DMI2011ASM <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/dmistefanmoritzmay2011-110520082503-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The value of service design in big organisations and how to make it work – DMI conference Amsterdam Link on Prezi http://bit.ly/DMI2011ASM
DMI Stefan Moritz May 2011 from Stefan Moritz
]]> 1373 2 https://cdn.slidesharecdn.com/ss_thumbnails/dmistefanmoritzmay2011-110520082503-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Creative lapland seminar 2010 stefan moritz /slideshow/creative-lapland-seminar-2010-stefan-moritz/3803865 creativelaplandseminar2010stefanmoritz-100421100039-phpapp02
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]]> Wed, 21 Apr 2010 10:00:08 GMT /slideshow/creative-lapland-seminar-2010-stefan-moritz/3803865 st_moritz@slideshare.net(st_moritz) Creative lapland seminar 2010 stefan moritz st_moritz <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/creativelaplandseminar2010stefanmoritz-100421100039-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Creative lapland seminar 2010 stefan moritz from Stefan Moritz
]]> 2978 7 https://cdn.slidesharecdn.com/ss_thumbnails/creativelaplandseminar2010stefanmoritz-100421100039-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Innovation in Tourism and Hospitality /slideshow/innovation-in-tourism-and-hospitality/1232623 tie09-stefanmoritz-090401084040-phpapp01
Presentation at Tourism Industry and Education Symposium March 5-7, 2009 in Jyväskylä, Finland Innovative and Sustainable Products in the Tourism and Hospitality Business http://www.jamk.fi/english/research/internationalevents/tie2009/mainpage]]>
Presentation at Tourism Industry and Education Symposium March 5-7, 2009 in Jyväskylä, Finland Innovative and Sustainable Products in the Tourism and Hospitality Business http://www.jamk.fi/english/research/internationalevents/tie2009/mainpage]]> Wed, 01 Apr 2009 08:40:35 GMT /slideshow/innovation-in-tourism-and-hospitality/1232623 st_moritz@slideshare.net(st_moritz) Innovation in Tourism and Hospitality st_moritz Presentation at Tourism Industry and Education Symposium March 5-7, 2009 in Jyväskylä, Finland Innovative and Sustainable Products in the Tourism and Hospitality Business http://www.jamk.fi/english/research/internationalevents/tie2009/mainpage <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/tie09-stefanmoritz-090401084040-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation at Tourism Industry and Education Symposium March 5-7, 2009 in Jyväskylä, Finland Innovative and Sustainable Products in the Tourism and Hospitality Business http://www.jamk.fi/english/research/internationalevents/tie2009/mainpage
Innovation in Tourism and Hospitality from Stefan Moritz
]]> 13950 15 https://cdn.slidesharecdn.com/ss_thumbnails/tie09-stefanmoritz-090401084040-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Design Management Forum keynote — Hug The Future – Service & Experience Design Management /slideshow/design-management-forum-keynote-hug-the-future-presentation/786947 dmf-hug-the-future-1227624019182386-8
Presentation at http://design-management-forum.de/ in Cologne. Design Management of Customer Experience]]>
Presentation at http://design-management-forum.de/ in Cologne. Design Management of Customer Experience]]> Tue, 25 Nov 2008 06:46:20 GMT /slideshow/design-management-forum-keynote-hug-the-future-presentation/786947 st_moritz@slideshare.net(st_moritz) Design Management Forum keynote — Hug The Future – Service & Experience Design Management st_moritz Presentation at http://design-management-forum.de/ in Cologne. Design Management of Customer Experience <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/dmf-hug-the-future-1227624019182386-8-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation at http://design-management-forum.de/ in Cologne. Design Management of Customer Experience
Design Management Forum keynote — Hug The Future – Service & Experience Design Management from Stefan Moritz
]]> 3809 12 https://cdn.slidesharecdn.com/ss_thumbnails/dmf-hug-the-future-1227624019182386-8-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-st_moritz-48x48.jpg?cb=1697898685 Stefan is a Senior Design Director at McKinsey Design, co-leading the Veryday studio in Stockholm. Stefan brings 20+ years international experience from leadership roles at Global companies, award-winning agencies and as advisor across industries. As a thought-leader on service design, future of work and innovation he helps clients to empower employees to deliver stellar customer experience and unlock growth. www.stefan-moritz.com https://cdn.slidesharecdn.com/ss_thumbnails/planningforafuturewhererobotsandhumansworktogethersthlmtechfestrakhiandstefan20190911final-231021145212-6ad1038e-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/planning-for-a-future-where-robots-and-humans-work-together/262577405 Planning for a future ... https://cdn.slidesharecdn.com/ss_thumbnails/20190403bvodoslokeynote-231021143846-c8825715-thumbnail.jpg?width=320&height=320&fit=bounds st_moritz/business-value-of-design Business Value of Design https://cdn.slidesharecdn.com/ss_thumbnails/230131customerexperienceleadershipfromhypetohabitkeynotevsf-231021143226-33cdfe6d-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/customercentric-leadership-from-hype-to-habit/262576754 Customer-Centric Leade...