"When nothing goes right, go left," by Anonymous. I help businesses utilise technology, lean product development, human centred design and process redesign and improvement to go "left." I am a seasoned strategic consultant, technology evangelist and innovation leader that thrives in fast-changing, disruptive competitive environments.
I am currently driving continual improvement in a $250m+ per annum (pa) digital product that is part of a larger Unified Communications product portfolio, ensuring the optimal experience for customers, partners, and internal stakeholders. At nbn, I drove more than $75m pa in cost savings by obtaining sign off from the chief financial officer on an incentive...