Working as a CRM Professional with focus on management of end-to-end project life cycle of Salesforce.com.Proficient in handling Salesforce administrative issues like account creation, setup apps, objects, record type, roles, profiles etc.
Also worked on Few data migration projects
Manage the Salesforce.com CRM application.
- Maintain the functional areas of data management, sales forecasting, contacts, leads, campaigns, opportunities, quotes, dashboards and reports
- Maintain user roles, security, profiles, workflow rules, etc.
- Implement sales processes such as lead management programs, marketing nurturing programs, and customer retention programs.
- Responsibilities include desig...
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