The document discusses strategies for cultivating an effective organic research team at Wachovia. It recommends leveraging technology to increase efficiency and reduce costs while developing core competencies in the research team like comfort with technology and problem solving. It also advocates growing communities of practice to foster knowledge sharing, developing business skills, and using feedback and metrics to continuously improve and enhance the research environment.
2. Strategic Significance Greater leverage of technology Can be integrated with workforce planning initiatives Reduced costs for both data vendors and 3 rd party recruiters
3. Competencies and Skills Needed to Succeed Comfortable with technology Curious Coachable Continuous Learner Problem Solver Perseverance
5. The Developmental Environment Technology Professionals thrive on forward momentum Include business acumen Include communication skills COPYRIGHT Wachovia CONFIDENTIAL
6. Communities of Practice Creates a forum for exchange of ideas Supports mass customization of learning Superb developmental opportunity Helps support culture through common vernacular Develops informal mentoring networks Supports intellectual diversity COP as a concept continues to spread and grow at Wachovia COPYRIGHT Wachovia CONFIDENTIAL
7. Research – Talent Portal Ability to find and evaluate data Ability to identify needs Continuous Improvement Experience in both line and matrix environment Steve Ballmer COPYRIGHT Wachovia CONFIDENTIAL
8. S urvey Results Enhancers Tier I x > 50% Autonomy planning my day Encouraged to experiment with new techniques Access to paid databases Tier II x > 37% 1. My supervisor says “good work” when clients say I performed well. Opportunity to educate Senior Leadership on Research issues Opportunity to train others
9. Survey Results Inhibitors Tier I x > 50% I do NOT receive feedback on the people I submit. I do NOT have sufficient time with the hiring manager to determine needs. 3. Research is approached as a solution to a Recruiting oriented issue. Tier II x > 37% The Admin Side of my job is overwhelming. 2. Metrics are calculated to attempt to measure my performance in areas where I have no control.